Flyzipline
Marketplace Org
South San Francisco, California, USA
Sponsorship not specifiedDetected 1 day ago
PythonGoReactDistributed SystemsPostgreSQLAWSGrafanaAPI DevelopmentgRPCKafkaIncident ResponseLogisticsLeadership
About the role
- About Zipline Zipline is the world's largest and most experienced drone delivery service.
- Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
- The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Responsibilities
- Own one or more production services end-to-end in the commerce stack (merchant portal, partner integrations, marketplace platform, billing engine, fulfillment apps, or support tooling), including design, implementation, rollout, and ongoing operations.
- Deliver measurable improvements, such as reducing merchant onboarding time by 50% within 6 months for assigned flows, bringing reconciliation variance below 0.1% month-over-month for owned payment paths, and reducing incident-driven customer-impacting downtime to under 30 minutes MTTR for priority services.
- Lead cross-functional launches by defining success criteria, authoring rollout and rollback plans, coordinating with Field Operations, Safety/Compliance, Product, and Finance, and owning post-launch remediation and success metrics.
- Build and enforce marketplace controls and policy tooling that enable operators to safely manage pricing, capacity allocation, and prioritization, including feature gates, experiment scaffolding, and pre-production simulation using historical mission data.
- Ship partner integrations (POS connectors, APIs, and data feeds) with clear SLAs, backpressure handling, and schema/version migration strategies, while serving as the technical lead for critical partner onboarding and incident response.
- Maintain observability and service reliability by defining SLOs, building monitoring and dashboards (Grafana/Honeycomb), and owning alerting thresholds, runbooks, and on-call rotations for assigned services.
- Mentor engineers, lead architecture reviews, and make durable abstraction decisions that reduce cross-product fragmentation.
- Minimum 5+ years building and shipping production distributed systems and web applications
- Strong systems skills: production-grade API design, data modelling for ledgers, eventual consistency tradeoffs, schema migrations, and designing for idempotency and retry semantics.
- Minimum 5+ years building and shipping production distributed systems and web applications; evidence of ownership across frontend, backend, and data/streaming pipelines. (If title differs, describe comparable scope.)
Requirements
- rigorous attention to correctness and edge-cases in financial flows, clear bias for measurable ownership and accountability, ability to simplify complex cross-boundary systems into durable abstractions.
- Tech stack experience: deep proficiency in one or more of Go, Python, or scalable backend languages
- experience with React or similar for merchant-facing apps
- familiarity with Kafka, gRPC, PostgreSQL, AWS, observability tools (Grafana, Honeycomb), and build tooling (Bazel) is required for day-one productivity.
- If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Skills
- Visa/
Company info
- We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere.
Visa & Work Authorization
- Zipline can sponsor visas.
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This listing is sourced directly from Flyzipline's careers page and normalized into a canonical job model.