Optiom Inc.

Claims Manager - Langley, BC

Langley, British Columbia

Sponsorship not specifiedDetected 8 days ago

ValuationLeadershipMentoring

About the role

This isn't a "keep the lights on" claims job.
You'll report directly into senior leadership and have a genuine seat at the table on product and loss-ratio decisions.
A track record of running claims operations at scale - you can talk specifics on file volume, team size, and quality/cycle-time metrics

coaching, performance calibration, and building a team that adjudicates consistently

10+ years of experience directly managing a claims team, with hands-on responsibility for both partial loss and total loss claims adjudication
Strong working knowledge of claims adjudication practices, valuation methodology, and repair estimating standards
Familiarity with total loss valuation platforms (CCC ONE, Mitchell, Audatex) or repair estimating systems

Post-secondary education in business, insurance, or a related field - or equivalent demonstrable experience
Bonus Points For
We operate with the entrepreneurial energy of a specialty MGA, backed by the resources and credibility of one of Canada's largest and most trusted insurers.

Optiom Inc. is a Managing General Agency (MGA) and a wholly owned subsidiary of Aviva Canada, specializing in specialty vehicle replacement insurance and warranty products distributed exclusively through a national network of broker and dealer partners.
As disclosed here, Optiom uses AI tools to assist with initial screening.
All final hiring decisions are made by Optiom's human hiring team.
Optiom is an equal opportunity employer and welcomes applications from all qualified candidates.
Accommodations are available on request throughout the recruitment process.
Optiom Inc. | Driven by Aviva

equal opportunity employer and welcomes applications from all qualified candidates.

This listing is sourced directly from Optiom Inc.'s careers page and normalized into a canonical job model.