T-Mobile USA, Inc.

Mobile Associate, Bilingual, Preferred

Savannah, Georgia, USA · Part-time

Sponsorship not specifiedDetected 20 hours ago

SalesCustomer Support5G/LTE

About the role

That's how we're UNSTOPPABLE for our employees!
Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life.
They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Establishes relationships with and partners with
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

Travel Required (Yes/No): No
Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred.
Hourly Base Pay: $18.00, plus $5.00 per hour training pay.

Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
Effective at balancing customer needs and performance goals. (Required)

$18.00, plus $5.00 per hour training pay.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay.
Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year.
All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
All team members receive a competitive base salary and compensation package - this is Total Rewards.

How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Education and Work Experience:
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)
At T-Mobile, our benefits exemplify the spirit of One Team, Together!
A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.
Full and part-time employees have access to the same benefits when eligible.
We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities!
Our Total Rewards Package ensures that employees get the same big love we give our customers.

And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

T-Mobile USA, Inc. is an Equal Opportunity Employer.
Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

This listing is sourced directly from T-Mobile USA, Inc.'s careers page and normalized into a canonical job model.