Muckrack

Muckrack

Media Insights Associate

Remote (United States) · Internship

Sponsorship not specifiedDetected 12 days ago
Data AnalysisCRMPerformance ManagementCustomer SuccessResearchLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingMentoringPublic SpeakingOrganizational Skills

About the role

  • Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn.
  • We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
  • This is an excellent opportunity for someone early in their career who is passionate about communications, analytics, media intelligence, and emerging AI technologies.

Responsibilities

  • Client Delivery & Project Support
  • Support the delivery of communications measurement and insight projects across a variety of industries and client accounts
  • Support onboarding activities for new client projects by helping document project requirements and delivery plans
  • Support senior team members in developing strategic recommendations based on communications performance
  • Use AI tools such as ChatGPT, Claude, Gemini, or similar technologies to support research, summarize information, and improve analytical workflows
  • Maintain organized project documentation using CRM and file management systems
  • Collaborate with colleagues across Insight & Consultancy, Commercial, Customer Success, and Production teams to support successful project delivery
  • Communicate project updates and raise questions or risks promptly when support is needed
  • Participate in training to build expertise in communications measurement, consulting, and media intelligence
  • Support the development of internal knowledge resources and best practices

Requirements

  • Experience with media monitoring or communications measurement platforms such as Muck Rack, Brandwatch, Cision, or similar tools

Skills

  • Muck Rack is the leading SaaS platform for public relations and communications professionals.

Compensation

  • In the US, the base salary for this role is between $70,000 and $80,000.
  • We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.
  • For all other countries, we have competitive pay bands based on market standards.
  • Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company.
  • If that ends up being the case, the updated salary range will be communicated with you as a candidate.
  • Transparent & Fair Compensation

Benefits

  • Comfort learning new technologies and digital tools

This listing is sourced directly from Muckrack's careers page and normalized into a canonical job model.