Five9

Five9

Deal Desk Analyst

United States (Remote) · Full-time

Sponsorship not specified$52k-$138kDetected 36 days ago
SalesforceSalesOrganizational Skills

About the role

  • Join us in bringing joy to customer experience.
  • We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
  • The position reports to the Sales Operations Manager.

Responsibilities

  • Process and manage order fulfillments in Salesforce in accordance with executed contracts and orders
  • Drive business process improvements and initiatives
  • support best practice efforts in the Quote to Cash processes
  • Active involvement and support for special projects as needed
  • Drive business process improvements and initiatives; support best practice efforts in the Quote to Cash processes
  • Strong attention to detail, highly organized with the ability to manage multi-tasks effectively

Requirements

  • Partner with sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount, and various other required fields
  • Ability to read and interpret business terms and conditions
  • Minimum 2+ years of experience supporting Sales organizations in a fast-paced environment
  • Solid knowledge of sales processes and methodologies
  • Proficiency in Salesforce.com and CPQ tools
  • Out of the box thinker and ability to think creatively to solve problems

Compensation

  • Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Benefits

  • Health, dental, and vision coverage, beginning on the first day of employment.
  • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
  • We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
  • As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.
  • Our total reward package also includes:

Company info

  • Continuously improve our ability to respond to the needs of Sales, Partners, and Customers

This listing is sourced directly from Five9's careers page and normalized into a canonical job model.