BusPatrol
IT Ops Automation Engineer
TX - Austin
Sponsorship not specifiedDetected 23 days ago
TypeScriptPythonPowerShellNode.jsAzureCI/CDRESTData AnalysisData VisualizationKQLJiraSalesforcePlaywrightSASLeadershipMicrosoft OfficeSharePointNetSuite
About the role
- At BusPatrol, we're transforming student transportation safety through cutting-edge technology and real-time automated enforcement.
- [data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAnMAAAAFCAYAAAAuVGr7AAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAAjSURBVGhD7cExAQAAAMKg9U9tDQ8gAAAAAAAAAAAAAACAbzUxAQAB9O04XwAAAABJRU5ErkJggg==]
Responsibilities
- Design, build, deploy, and support secure IT automations across Azure, Power Platform, and related enterprise platforms using least-privilege and production-ready standards.
- Develop and maintain automation solutions using TypeScript/Node.js, PowerShell, and Python, selecting the right toolset for each use case.
- Administer and optimize Azure services that support automation, including Function Apps, Automation Accounts, Logic Apps, Storage, Key Vault, Service Bus, and monitoring tools.
- Build and support event-driven, scheduled, and API-based workflows that improve IT service delivery, onboarding, offboarding, access management, and audit processes.
- Create and maintain integrations across core business systems such as Freshservice, Jira, Microsoft 365, Entra ID, SharePoint, and other SaaS platforms.
- Perform ticket and operational data analysis to identify high-value automation opportunities by evaluating volume, repeatability, business impact, process stability, and technical feasibility.
- Apply sound engineering practices including testing, source control, CI/CD, logging, error handling, documentation, and reusable design patterns.
- Establish and document standards for selecting the appropriate automation runtime, architecture, and support model for each workflow.
- Partner with Service Desk and IT Operations teams to refine processes, reduce operational friction, and mentor others in automation best practices.
- You will lead the design, build, and operation of these automations end-to-end - a hands-on engineering role embedded in the IT Service Operations & Enablement (ITSOE) team.
Nice to have
- Strong hands-on experience with TypeScript / Node.js and
- Durable Functions (orchestrators, activities, fan-out/fan-in, sub-orchestrations, eternal orchestrations).
- HTTP, Timer, Queue, Service Bus, and Blob triggers.
- Retry policies, exponential backoff, idempotent activities, and dead-lettering.
- Production experience with Playwright (Node.js /
- Microsoft SSO / Entra login flows and stored auth state.
- Page Object Model, role-based locators, trace/video capture.
- Running at scale via Microsoft Playwright Workspaces or equivalent (Azure Container Apps, self-hosted runners).
Skills
- Freshservice Workflow Automator, Custom Objects, Onboarding/Offboarding modules, and Freshservice Analytics.
- Integrations with Ashby, NetSuite, Salesforce, Tableau, OpenPath, Five9, or 1Password via API or SCIM.
- Cross-platform observability tooling.
- Help architect the future of our Automated Safety Platform.
- Work on modern, cloud-native, and serverless technologies.
Benefits
- Monitor automation health and performance through dashboards, telemetry, alerting, and trend analysis, and continuously improve reliability and business outcomes.
Company info
- Be part of a mission-driven company making roads safer for students and communities.
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This listing is sourced directly from BusPatrol's careers page and normalized into a canonical job model.