AlphaSense
Implementation Consultant, Large Deployments
Remote - United States
Sponsorship not specified$100k-$125kDetected 6 days ago
Project ManagementJiraSalesforceCRMExcelRecruitingCustomer SuccessResearchLeadershipCommunicationOrganizational Skills
About the role
- We are seeking a highly organized, data-driven, and client-focused Implementation Consultant to join our growing Customer Success team at AlphaSense.
- Strong sense of seeing a project through completion and managing tasks.
Responsibilities
- Own the entirety of the deployment phase, including the development of detailed project plans, defining critical milestones, and proactively mitigating risks to ensure a successful deployment
- Actively identify areas for improvement in our existing deployment methodologies, develop and document best practices and standardized playbooks, and implement scalable solutions to ensure a smoother, faster onboarding experience for all future clients
- With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust.
Requirements
- At least 4+ years of experience as a client-facing Implementation Consultant or Professional Services Consultant in a B2B SaaS environment
- Experience with change management best practices, ensuring a successful transition for client organizations after deployment
- Familiarity with project management tools (Linear, Jira, Asana, Rocketlane, etc.) and CRM software (Salesforce) for tracking deployments and client information is a must
- Must be proficient in Microsoft Excel/Google Sheets (pivot tables, complex formulas, data validation)
Compensation
- In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location.
- $100,000 - $125,000 USD
Benefits
- Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.
- You may also be offered a performance-based bonus, equity, and a generous benefits program.
Company info
- We are committed to a work environment that supports, inspires, and respects all individuals.
- Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.
- Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.
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