IBC Bank

IBC Bank

Fraud Analyst

San Antonio, TX · Full-time

Sponsorship not specifiedDetected 30 days ago
Data AnalysisExcelLeadershipCommunicationOrganizational SkillsMicrosoft Office

About the role

  • The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.
  • Serve as key liaison to Fraud division for addressing specific business functions related to the Day 2 Review Report, VISA Data manager, VISA Resolve OnLine (VROL), and other systems as they become available
  • Prepare sample reviews for the Day 2 Report Review team to study items where the team did not place proper holds

Responsibilities

  • The Fraud Analyst is responsible for the analysis and support of all data trends related to Check Fraud chargebacks, charge-offs, and Red E disputes.
  • Utilize the VISA Data Manager system for data analysis; develop processes for Fraud department related reporting.
  • Collaborate with FIU division to identify, document and communicate business needs and provide solutions

Requirements

  • Other duties as required by the Fraud Department
  • They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

Skills

  • Excellent verbal and written communication skills
  • Superb analytical skills
  • Ability to organize and analyze complex data sets
  • Strong interpersonal and organizational skills
  • Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
  • Bachelor's degree in Business Administration or related technical discipline or 1-2 year's work experience in said field preferred
  • Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)

Company info

  • IBC Bank successes are the result of an aggressive and innovative attitude.
  • The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.
  • IBC bank hires talented, creative and dedicated individuals to help our business succeed.
  • We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.
  • We are currently seeking to fill positions across all business segments.
  • IBC's focus is to be customer centric and strive to provide excellent customer experience.

Visa & Work Authorization

  • Serve as key liaison to Fraud division for addressing specific business functions related to the Day 2 Review Report, VISA Data manager, VISA Resolve OnLine (VROL), and other systems as they become available
  • Prepare reporting documents to track Reg E Stale Items, Profit & Loss analysis, top vendor fraud reports, VISA Risk Management alerts, Chargebacks, and Charge-offs

This listing is sourced directly from IBC Bank's careers page and normalized into a canonical job model.