IBC Bank
Fraud Analyst
San Antonio, TX · Full-time
Sponsorship not specifiedDetected 30 days ago
Data AnalysisExcelLeadershipCommunicationOrganizational SkillsMicrosoft Office
About the role
- The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.
- Serve as key liaison to Fraud division for addressing specific business functions related to the Day 2 Review Report, VISA Data manager, VISA Resolve OnLine (VROL), and other systems as they become available
- Prepare sample reviews for the Day 2 Report Review team to study items where the team did not place proper holds
Responsibilities
- The Fraud Analyst is responsible for the analysis and support of all data trends related to Check Fraud chargebacks, charge-offs, and Red E disputes.
- Utilize the VISA Data Manager system for data analysis; develop processes for Fraud department related reporting.
- Collaborate with FIU division to identify, document and communicate business needs and provide solutions
Requirements
- Other duties as required by the Fraud Department
- They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Skills
- Excellent verbal and written communication skills
- Superb analytical skills
- Ability to organize and analyze complex data sets
- Strong interpersonal and organizational skills
- Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
- Bachelor's degree in Business Administration or related technical discipline or 1-2 year's work experience in said field preferred
- Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
Company info
- IBC Bank successes are the result of an aggressive and innovative attitude.
- The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.
- IBC bank hires talented, creative and dedicated individuals to help our business succeed.
- We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.
- We are currently seeking to fill positions across all business segments.
- IBC's focus is to be customer centric and strive to provide excellent customer experience.
Visa & Work Authorization
- Serve as key liaison to Fraud division for addressing specific business functions related to the Day 2 Review Report, VISA Data manager, VISA Resolve OnLine (VROL), and other systems as they become available
- Prepare reporting documents to track Reg E Stale Items, Profit & Loss analysis, top vendor fraud reports, VISA Risk Management alerts, Chargebacks, and Charge-offs
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This listing is sourced directly from IBC Bank's careers page and normalized into a canonical job model.