International SOS Government Medical Services
Referral Management Clerk
Tampa, FL, United States · Full-time
Sponsorship not specifiedDetected 6 days ago
ExcelCustomer SupportPatient CareCommunicationMicrosoft Office
About the role
- You'll use your healthcare administration experience to coordinate specialty care referrals that help military beneficiaries access timely medical services.
- Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Responsibilities
- Manage specialty care referral workflows from initiation through completion while ensuring referrals are processed accurately, documented appropriately, and completed within established timelines.
- Track referral activity, maintain accurate referral records, obtain and process Clear Legible Reports (CLRs), and ensure referral documentation is completed accurately and within established referral management requirements.
- Support referral reporting, workflow monitoring, customer service activities, and continuous coordination that helps improve patient access to specialty care.
Requirements
- Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Windows.
- Review referrals for administrative accuracy, verify patient eligibility, obtain required documentation, and coordinate specialty care appointments in accordance with established referral management processes.
Nice to have
- Experience coordinating communication between patients, providers, and specialty clinics.
- This role requires successful completion of applicable background screening, credentialing, and onboarding requirements prior to employment.
- All your information will be kept confidential according to EEO guidelines.
- Privacy Disclaimer: Policy Link
- Compensation Disclaimer:
Compensation
- Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits.
- Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits
- Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance.
- Additional benefits include a 401k plan, paid time off, and an annual bonus.
- International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.
- Communicate with patients, providers, specialty clinics, and healthcare teams regarding referral status, appointment scheduling, required documentation, and pre-appointment instructions.
- At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and internationally.
- Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
Equal opportunity
- Employer (EEO) Statement:
- International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
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This listing is sourced directly from International SOS Government Medical Services's careers page and normalized into a canonical job model.