Wsgr
Receptionist
Palo Alto
Sponsorship not specified$25k-$33kDetected 29 days ago
ExcelCustomer SupportResearchCommunicationAdaptabilityMicrosoft OfficeMicrosoft Teams
About the role
- Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide.
- We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them.
- The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe.
Responsibilities
- While the role supports front desk operations, the majority of responsibilities are performed from the back office in support of daily reception and administrative responsibilities.
- The role requires strong communication, organizational, and customer service skills, along with the ability to manage multiple priorities in a fast-paced professional services environment.
- Assist employees with telephone and voicemail support inquiries.
- Coordinate meeting and event support with Facilities, Café, IT, and Security teams to ensure successful execution and hospitality readiness.
- Maintain conference room and hospitality standards throughout the office.
- Maintain compliance with all firm policies, procedures, and operational standards.
Requirements
- 1+ year of prior reception experience.
- Excellent verbal and written communication skills, with the ability to interact professionally and effectively with internal and external clients, visitors, attorneys, and staff.
- Strong computer proficiency, including Microsoft Office applications (Word, Excel, Outlook) and Microsoft Teams.
- Ability to prioritize multiple tasks, work effectively under pressure, and meet deadlines while maintaining a positive attitude and high level of professionalism.
- Demonstrated ability to work independently and complete assignments within established guidelines, procedures, and standard business practices.
- High school diploma or GED required. Bachelor's degree preferred.
- Prior experience using the Microsoft Teams Phone Landis Attendant Console System is a plus, including the ability to manage a high volume of incoming calls in a professional and efficient manner.
- Strong organizational, administrative, and customer service skills with exceptional attention to detail and follow-through.
- Flexible and adaptable with the ability to adjust priorities, work overtime, or modify schedules on short notice based on business and operational needs.
- This position requires a regular onsite presence as part of the firm's in-office work environment.
- The primary location for this job posting is in Palo Alto. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows: $24.52 - $33.17 per hour.
- The compensation for this position may include overtime and a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.
- Benefits information can be found here.
Nice to have
- High school diploma or GED required.
- Bachelor's degree preferred.
Compensation
- The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work lo
Benefits
- include managing incoming calls through the firm's Landis Attendant Console System for Microsoft Teams, directing callers appropriately, and providing backup coverage for front desk receptionists.
Equal opportunity
- Employer (EOE).
- Equal Opportunity Employer (EOE).
This listing is sourced directly from Wsgr's careers page and normalized into a canonical job model.