Belk
Human Resource Lead - Full Time
Cleveland, TN - Bradley Square Mall Belk · Full-time
Sponsorship not specifiedDetected 23 days ago
RecruitingHRCustomer SupportLeadershipCommunication
About the role
- Audit associate timecards for accuracy and track attendance daily. - Participate in weekly leadership workload planning meetings to ensure hiring, training, and engagement tasks and assignments are prepped, planned, and scheduled.
- There may be additional duties, responsibilities, and qualifications for this job.
Responsibilities
- Create a positive candidate experience by providing frequent communication and support throughout each stage.
- Provide ongoing guidance and support to store team, promptly responding to associate concerns, gathering relevant information, supporting resolution, and maintaining confidentiality.
- Lead shortage control and minimize risk in designated areas, ensuring compliance with asset protection, safety guidelines, and security protocols.
- Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
- Skills and experience to perform in the role and a commitment to continuously learn.
- The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates.
- This role leads hiring, training, and retention activities, while building effective weekly schedules.
- The Human Resources Lead has a passion for people and works collaboratively with store leaders to ensure associate success and achieve store objectives.
- Conduct engaging onboarding experience, ensuring structured onboarding completion to prepare new hires to deliver service, selling, and operational excellence.
- Foster a positive store culture by building meaningful team connections, celebrating individual and team achievements, and recognizing associate contributions and value.
Skills
- Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
- Self-directed and able to work with minimal supervision in a deadline-driven environment.
- Communicate with excellence.
- Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
- 1+ years of Retail Leadership/HR Management experience and a commitment to customer service excellence.
- Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
- Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Benefits
- This is an hourly position, with monthly bonus eligibility.
- Ensure positive new hire experience by confirming associate understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms.
- Lead store retention and engagement activities and champion continuous learning initiatives.
- Maintain associate data integrity across company systems and associate files, ensuring accurate, up-to-date information for record compliance, staffing, benefits, scheduling, payroll, and reporting.
Company info
- Must regularly move around all store areas and be accessible to customers.
This listing is sourced directly from Belk's careers page and normalized into a canonical job model.