University of Miami
Sr Administrative Assistant
Coral Gables, FL, USA · Senior · Contract
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About the role
- To learn how to apply for a faculty or staff position, please review this tip sheet.
- The University of Miami/UHealth Department of Sports Medicine has an exciting opportunity for a full time Sr.
- Administrative Assistant to work in Coral Gables, FL.
Responsibilities
- Supports department and/or department leadership with daily clerical tasks.
- Composes and types correspondence, such as informative materials; creates spreadsheets and presentations.
- Greets and provides general support to visitors.
- Develops and maintains department filing system.
Requirements
- Is responsible for scheduling, rescheduling and cancelling clinic appointments as required per provider/administrator request following the proper process.
- Follows instructions of and assists supervisory staff as required
- Is responsible for assisting the department in managing expectations surrounding pre and post patient care
- Triages patient's telephone calls and answering any question or solving problems as appropriate. If necessary, transfers call or directly communicate to the provider should the call require their attention.
- Is responsible for monitoring access to new appointments and management of any waiting lists for appointments.
- Is responsible for managing the UChart In basket messages as assigned.
- Obtains or reviews all patient demographic information, insurance information and referral numbers
- Accurately records all data and maintains necessary records or files relating to clinical care issues
- Acquires all materials necessary for the patient visit including medical records and x-rays
- Answers telephone calls professionally and courteously within five rings introducing the practice as requested by the division
- Communicates with patients regarding delays in schedule
- Answers telephone calls correctly processing all patient information for messages and patient requests. Enters and routes request to appropriate person within UChart
Skills
- Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
- Ability to work collaboratively with others and contribute to a team environment. -
- Skilled in using office software, technology, and relevant computer applications.
- Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
- Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year.
- Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care.
- The University of Miami is an Equal Opportunity Employer.
- Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
- Learning Agility:
- Technical Proficiency:
- Communication:
- Employee Type:
Company info
- As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean.
This listing is sourced directly from University of Miami's careers page and normalized into a canonical job model.