Alteva RCM
Accounts Receivable Associate
Scottsdale, Arizona, United States
Sponsorship not specified$50k-$65kDetected 8 days ago
Data AnalysisComplianceExcelHIPAACommunicationProblem SolvingMicrosoft OfficeAccounts Payable
About the role
- We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Nice to have
- Exceptional attention to detail and organizational skills.
- Ability to work independently while contributing to a team-oriented environment
- Demonstrated problem-solving skills with a proactive and solution-driven approach
Compensation
- $50,000 - $65,000 USD
Benefits
- Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance.
Company info
- At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
- Essential Job Duties
- Roles & Responsibilities
- Conduct all aspects of insurance follow-up and collections, including account resolution, payer communications, and utilization of payer portals and systems to ensure accounts are progressing appropriately
- Work assigned accounts to resolution, including basic denials and appeals
- Manage a portfolio of accounts under guidance
- Ensure compliance with payer regulations, company policies, and applicable healthcare laws
- Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance
- Follow departmental best practices and processes
- Identify and document denial reasons
- Maintain accurate and detailed account notes
- Meet daily productivity and quality expectations
- Escalate complex or unresolved issues to Senior Associates or Team Leads
- Maintain or exceed A/R resolution targets (e.g., accounts worked and resolved within established timelines).
- At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions.
- We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
- Key Performance Indicators (KPIs)
- Meet or exceed productivity benchmarks (e.g., accounts worked per day/week based on complexity).
- Demonstrate quality and accuracy standards, minimizing rework and errors in account handling.
- Experience & Requirements
- High School Diploma or equivalent required; Associate's or Bachelor's degree preferred
- 0-2 years of experience in physician collections, A/R follow-up, and denial management
- Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred
- Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment
- Strong communication and interpersonal skills
- In-depth knowledge of HIPAA regulations and healthcare privacy laws; maintains strict compliance at all times.
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This listing is sourced directly from Alteva RCM's careers page and normalized into a canonical job model.