Dutch Bros
Senior Community Giving Specialist
1930 W Rio Salado Pkwy Tempe AZ 85281 · Senior · Full-time
Sponsorship not specifiedDetected 2 days ago
Project ManagementBudgetingExcelLogisticsProcess ImprovementLeadershipCommunicationCollaborationPublic SpeakingOrganizational SkillsMicrosoft Office
About the role
- It's fun to work in a company where people truly believe in what they are doing.
- Philanthropy is core to our identity, but our approach is uniquely Dutch Bros-built on high energy, speed, and deep connection to our shops rather than traditional fundraising models or siloed corporate social responsibility (CSR) programs.
- Since our programs are funded through corporate and foundation dollars, the ideal candidate must approach giving through an execution lens-balancing a heart for making a massive difference with a mind for operational excellence.
Responsibilities
- Actively partner with the field to gather on-the-ground feedback; use these insights to continually refine giving processes, eliminate operational friction, and improve execution at the shop level.
- Strong system organization utilizing Smartsheet and Office 365 (advanced Excel) to build clean trackers and timelines.
- A passion for supporting the front line, with a proven track record of gathering feedback from field teams to drive process improvements and build user-friendly training resources.
Requirements
- Must be able to work in an office environment
- Must be able to communicate in an effective manner to perform job duties
- Hearing must be good or corrected in order to have the ability to understand information to perform essential job duties
- Ability to read and write in English in order to process paperwork and follow up on any actions necessary
- Exceptional attention to detail, structured timeline management, and the ability to coordinate complex cross-functional project deliverables seamlessly.
- BA/BS in Business Administration, Marketing, Communications, or a related field required, or equivalent professional experience.
- A minimum of 4 years of progressive experience managing complex corporate programs, brand-driven giving initiatives, system platforms, or corporate foundation operations.
Nice to have
- Strong project management skills with a track record of leading cross-functional, company-wide campaigns from operational roadmap to post-campaign commercial debrief.
- A Project Management Certification (PMP or CAPM) is preferred but not required.
Skills
- Process Improvement & Feedback Loop Management: Gathering field feedback and turning it into streamlined system updates.
- Job Qualifications
- Education: BA/BS in Business Administration, Marketing, Communications, or a related field required, or equivalent professional experience.
- Location Requirements:
- This position is located in the Tempe, AZ office.
- Cross-Functional Integration & Brand Consultation
- Draft business briefs, presentations, and financial/program updates for leadership and the Foundation Board.
Compensation
- If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!
Benefits
- Vision must be good or corrected in order to perform essential job duties
Company info
- Platform Management & Dual-Entity Impact Tracking
- Serve as the functional system administrator and operational lead of Dutch Bros' internal giving and grant management platforms (e.g., Benevity), maximizing system efficiency and data integrity for both corporate and foundation allocations.
- Responsible for the creation, implementation, and maintenance of all technical workflows, internal platform communications, and operational documentation, ensuring proper segmentation between corporate expenses and foundation grants.
- Establish and monitor strict compliance guardrails for local shop givebacks and community activations, ensuring all activities align with public company reporting regulations, brand guidelines, and foundation compliance rules.
- Track and compile detailed metrics on Operator participation, platform adoption, and local program execution, providing accurate, clean data to support broader corporate reporting and measure performance against regional goals.
- Provide technical platform guidance and structure to the Community Activation Coordinator to ensure local field tracking and metrics integrate cleanly and accurately into the central database.
- Field Collaboration, Process Improvement & Education
- Lead the operational execution and scaling of National Giving events, local shop givebacks, and community activations (e.g., Dutch Luv, Buck for Kids, Drink One for Dane), ensuring project roadmaps directly support business objectives and Dutch Bros' culture.
- At Dutch Bros Coffee, we are more than just a coffee company.
- We are a fun-loving, mind-blowing company that makes a difference one cup at a time.
- Position Overview
- Strong analytical capabilities with experience handling data governance, separate legal/funding entity workflows, and financial tracking to meet public company reporting standards.
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