Candidhealth

Forward Deployed Engineering Manager

New York City

Sponsorship not specified$207k-$304kDetected 175 days ago

Product ManagementProduct StrategyResearchLeadershipClaims Management

About the role

At Candid Health, we are looking for a seasoned leader to guide our Forward Deployed Engineering (FDE) team.
This team functions at the vital junction of software development, business goals, and client success, working directly with healthcare providers to solve the technical hurdles standing in the way of their mission-critical financial workflows.
As an FDE Manager, you will oversee a group of engineers through complex, highly critical customer deployments while taking full accountability for both technical quality and business impact.

Responsibilities

Lead and Grow the Team: Recruit, mentor, and support a high-performing team of FDEs, helping them navigate complex customer environments and providing direct, actionable feedback.
Own End-to-End Delivery: Own the execution and technical quality of production systems, ensuring they meet industry best-in-class standards for durability and performance.
Drive Strategic Alignment: Partner closely with Product, Sales, and Internal/Customer Leadership teams to ensure fieldwork informs our product roadmap and supports safe deployment at scale.
Codify Excellence: Translate field experience into tools, playbooks, and sharp feedback for Product and Research teams to create leverage for the wider organization.
Manage High-Pressure Deployments: Lead teams through the technical challenges of "going live" with large organizations, including integrations, custom configurations, and real-time issue resolution.
Own the execution and technical quality of production systems, ensuring they meet industry best-in-class standards for durability and performance.
Partner closely with Product, Sales, and Internal/Customer Leadership teams to ensure fieldwork informs our product roadmap and supports safe deployment at scale.
Lead teams through the technical challenges of "going live" with large organizations, including integrations, custom configurations, and real-time issue resolution.
Other days, I am working with my team to design a solution to a problem or scoping out requirements for a new feature.
"Our team supports the engineering efforts behind going live with new practices for our largest customers.

Requirements

You have successfully interviewed, hired, and mentored engineering teams.
you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing.

Nice to have

You have a B.S. or B.A. in Computer Science, Computer Engineering, Math or a related field of study.
You have 5+ years of experience in a Software Engineering Leadership position, ideally managing a team of customer-facing engineers.
You have great executive presence
you have demonstrated success in customer-facing roles and are comfortable working closely with customer executive and leadership teams.
You've successfully led people and teams to shipping high-quality features in strategic product areas.
You've managed and delivered ambitious technical projects from prototype to production.
You have a track record of excellent technical decision making

Compensation

The estimated starting annual base salary range for this position is $207,000 to $304,000 USD.
The listed range is a guideline from Pave https://www.pave.com/ data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc.
Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits.
Given Candid Health's funding and size, we heavily value the potential upside from equity in our compensation package.

Benefits

At Candid Health, we're on a mission to revolutionize healthcare by solving one of its most complex and costly problems: the billing and revenue cycle management (RCM) process.
The healthcare system has long been burdened by slow, inefficient workflows that waste valuable resources, leaving providers with less time and money to focus on patient care.
Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

Company info

Recruit, mentor, and support a high-performing team of FDEs, helping them navigate complex customer environments and providing direct, actionable feedback.

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This listing is sourced directly from Candidhealth's careers page and normalized into a canonical job model.