Trulioo

Solutions Consultant

Vancouver · Staff+ · Full-time

Sponsorship not specified$75k-$95kDetected 57 days ago

RESTLLMsSalesCustomer SuccessCustomer SupportPostmanResearchCommunicationCollaborationProblem SolvingAdaptability

About the role

This will be a full-time, permanent position working out of the Vancouver office on a hybrid model (3-days per week in the office).

Own solution design, translating discovery insights into standardized recommendations and verification strategies
Lead product demonstrations aligned to customer use cases, improve our master templates over time with learnings
Own the setup and execution of proof of concepts and evaluations for mid-market opportunities
Partner with Account Executives to address technical questions and progress opportunities through the sales cycle
Collaborate with Customer Success, Service Delivery, Product, and Engineering to ensure solutions are feasible and aligned
Build and maintain working knowledge of Trulioo's Identity Platform, APIs, and key differentiators
Deliver a consistent, high-quality customer experience throughout the presales process
Partner with Account Executives to lead discovery conversations, identifying customer business goals, technical requirements, and constraints
Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies.
Reporting to the Manager, Solutions Consulting, the Solutions Consultant partners with the revenue organization to understand customer requirements and design effective solutions using Trulioo's platform.

2-5 years of experience in presales, technical support, consulting, or a similar customer-facing role
Ability to participate in structured discovery and independently translate requirements into solutions
Strong communication skills with the ability to explain technical concepts to non-technical audiences
Demonstrated ability to learn new technologies quickly
Familiarity with LLM/AI prompting techniques and best practices
With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone.

Final compensation may vary based on factors such as experience, skills, qualifications, and location.

We take a market-based, data-driven approach to compensation, leveraging trusted third-party data to assess the value of each role based on function, level, location, and scope.
The base salary range for this role is $75,000-$95,000 CAD, with on-target earnings (OTE) of $93,750-$118,750 CAD.
Final compensation may vary based on factors such as experience, skills, qualifications, and location.
For more details on the full compensation package, please review the job posting on our careers page.

Wellness: We care about your well-being.
Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
Specific benefits may vary by location and will be discussed further during the interview process.
Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility.

Get an inside look at life at Trulioo by following us on LinkedIn https://ca.linkedin.com/company/trulioo, or learn more about us at www.trulioo.com http://www.trulioo.com
We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
Employee Resource Groups: Belonging is an important part of doing your best work.
At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time.
If that resonates with you, apply today to become a part of our team.

This listing is sourced directly from Trulioo's careers page and normalized into a canonical job model.