Trulioo

Trulioo

Systems Administrator

San Diego · Full-time

Sponsorship not specifiedDetected 12 days ago
BashPowerShellAWSAzureJiraOnboardingCustomer SupportTCP/IPDNSVPNResearchLeadershipCommunicationCollaborationAdaptabilityCompTIA

About the role

  • Reporting to the Director of IT, the Systems Administrator will be responsible for supporting the day-to-day reliability and performance of Trulioo's corporate technology stack.
  • This will be a full-time, permanent position working out of the San Diego office on a hybrid model (3-days per week in the office).

Responsibilities

  • Assist with Mac and PC laptop provisioning, imaging, configuration, and user-ready delivery; support patch management and software deployment across macOS (Jamf) and Windows (Intune)
  • Provision and deprovision user accounts across Google Workspace, Azure/Entra ID, and OneLogin; manage group memberships, MFA enrollment, and basic SSO application access
  • Support day-to-day administration of Google Workspace and Microsoft Azure, including SaaS platform configuration and licensing management
  • Support Mimecast email security monitoring and quarantine, apply policies, and escalate threats; help maintain IT documentation and evidence for audits and compliance reviews
  • Manage and resolve tickets in Jira with clear communication and timely follow-through
  • Maintain and update runbooks, SOPs, and system documentation, and contribute to the IT knowledge base
  • Support the administration of AI tools and platforms by provisioning user access, managing permissions and access groups, and assisting with routine platform maintenance.
  • 2+ years of IT support or systems administration experience, preferably in a SaaS or tech company
  • An ability to manage multiple priorities and work independently
  • Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

Requirements

  • Bachelor's degree in Computer Science, IT, or equivalent practical experience
  • With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone.
  • Experience with the following tools/technology: Google Workspace, Microsoft Azure/Entra ID, AWS, Jamf, Intune, CrowdStrike, OneLogin, Meraki, Mimecast, Jira, Slack, Asset Panda
  • Hands-on experience with Jamf or Intune (or willingness to learn both quickly); comfortable supporting both Mac and PC endpoints, including imaging and deployment

Nice to have

  • Exposure to CrowdStrike or another EDR platform
  • familiarity with Mimecast or similar email security tools
  • Scripting basics in PowerShell or Bash
  • experience with asset management tools such as Asset Panda
  • Relevant certifications: Google Workspace Admin, Jamf 100, AZ-900, CompTIA A+ or Security+
  • Recruiter Interview: 30 minutes
  • Hiring Manager Interview: 30 minutes
  • Panel Interview: 60 minutes

Skills

  • Familiarity with SSO/IdP platforms such as OneLogin or Okta, and basic networking fundamentals (TCP/IP, DNS, DHCP, VPN)
  • Google Workspace Admin, Jamf 100, AZ-900, CompTIA A+ or Security+

Compensation

  • Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education &

Benefits

  • Wellness: We care about your well-being.
  • Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.

Company info

  • As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.
  • Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud.
  • We are a united force of dedicated experts committed to establishing trust online - and we're proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace.
  • Employee Resource Groups: Belonging is an important part of doing your best work.
  • At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time.
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This listing is sourced directly from Trulioo's careers page and normalized into a canonical job model.