Empower Pharmacy

Empower Pharmacy

Quality Operations Specialist 503B (1st shift)

Houston, TX

Sponsorship not specifiedDetected 7 days ago
Data AnalysisExcelHRISGMPFDA RegulatoryLeadershipCommunicationCollaborationAdaptabilityMicrosoft Office

About the role

  • The Quality Operations Specialist ensures consistent delivery of safe, sterile, and compliant pharmaceutical products, directly impacting patient outcomes and regulatory standing.
  • Leveraging AI as a force multiplier, the Specialist enhances review speed, improves deviation detection, strengthens root cause analysis, and enables data-driven decision-making at scale.
  • Operating with high autonomy, this role integrates quality into operational execution while continuously improving systems and processes.

Responsibilities

  • Release Support: Support product release readiness by verifying data integrity and completeness while ensuring alignment with regulatory expectations and quality standards.
  • Deviation Handling: Identify, document, and support triage of deviations, ensuring timely escalation and compliance with internal procedures and regulatory requirements.
  • Root Cause Analysis: Perform structured root cause analysis using data-driven methodologies to uncover underlying issues and support effective corrective actions.
  • CAPA Support: Assist in the development and implementation of corrective and preventive actions, tracking effectiveness and closure.
  • Environmental Monitoring: Perform and support environmental monitoring activities to ensure compliance with sterility and contamination control standards.
  • Operational Support: Collaborate with cross-functional teams to resolve quality issues, improve workflows, and support high-quality execution.
  • Customer Focus: Builds trust through customer-centric solutions.
  • Optimizes Work Processes: Drives efficiency with continuous improvement.
  • Collaborates: Partners effectively to achieve shared goals.

Requirements

  • While performing the responsibilities of the job, the employee is required to talk and hear.
  • Employees are regularly required to move about the office and around the corporate campus.
  • The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Minimum of 4 years of directly related experience.
  • Bachelor of Science in a science-related discipline required.
  • Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
  • Experience in sterile and non-sterile manufacturing and knowledge of state and federal regulations required.
  • Strong attention to detail, organizational, and prioritization skills.

Skills

  • Strong knowledge of cGMP regulations, sterile and non-sterile manufacturing processes, and quality systems.
  • Proficiency in data analysis, root cause investigation methodologies, and CAPA processes.
  • Strong organizational, prioritization, and multitasking skills in fast-paced, regulated environments.
  • Effective communication and cross-functional collaboration skills.
  • Experience and

Benefits

  • We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications.

Company info

  • Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide.
  • As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing.
  • We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc.
  • 5000 List for 2025.
  • Empowering people defines who we are.

This listing is sourced directly from Empower Pharmacy's careers page and normalized into a canonical job model.