Kimco
IT Operations Engineer
Jericho, NY
Sponsorship not specifiedDetected 30 days ago
PowerShelliOSGitAzureIncident ResponseProcurementCustomer SupportDNSVPNCommunicationCollaborationCompTIA
About the role
- This role includes ownership of endpoint engineering, identity and access management, automation, and documentation standards.
- The expected salary range for this position is between $90,000 and $110,000.
Responsibilities
- Build and maintain Windows images, Microsoft Autopilot deployments, hardened configurations, and supporting automation scripts.
- Manage Microsoft Intune or Tanium configuration profiles, compliance policies, update rings, device categories, dynamic groups, and application packaging, testing, and staged deployments.
- Configure and maintain Conditional Access, multifactor authentication, and device compliance policies while collaborating with the Security team on access reviews, policy changes, and incident response procedures.
- Develop, maintain, and review PowerShell automation for provisioning, inventory, compliance, and remediation, and maintain standard operating procedures, runbooks, and knowledge base articles.
- Provide advanced support for Microsoft 365, Zoom, Teams Phone, and meeting room technologies, including root-cause analysis and corrective and preventive action documentation.
- Lead deployment initiatives such as device refresh programs, operating system and application upgrades, configuration rollouts, and pilot programs, while managing vendor escalations, licensing, feature rollouts, and return material authorizations.
- Maintain configuration management database accuracy and manage hardware lifecycle from procurement through decommissioning, while generating operational metrics including service level agreement performance, ticket trends, and compliance reporting.
- The role will lead deployment initiatives, drive root-cause analysis, and work closely with Network, Security, and Systems teams to continuously improve service quality and user experience.
Requirements
- Bachelor's degree or equivalent professional experience.
- 3+ years experience in identity and access lifecycle management.
- Expertise with Windows 10/11, Microsoft 365, Apple iOS, and modern endpoint hardware (Dell, HP, Poly, Zoom Room systems).
- Proficiency with Microsoft Intune, Microsoft Endpoint Manager, or Tanium.
- Experience with Azure Active Directory, Entra ID, and Active Directory.
- Strong understanding of networking fundamentals (DNS, DHCP, VPN, wireless networks, proxy technologies).
- Effective collaborator with the ability to work across teams.
- 3+ years experience in endpoint and systems support, including configuration management and application packaging.
- Strong analytical and advanced troubleshooting skills.
- Excellent communication with both technical and non‑technical audiences.
- Ability to work independently, prioritize tasks, and lead technical initiatives.
- Microsoft 365 Certified Endpoint Administrator or similar.
Nice to have
- PowerShell scripting and experience with version control (Git preferred).
- Preferred Certifications:
- CompTIA Network+, with A+ or Microsoft Certified Professional considered a plus.
Compensation
- The expected salary range for this position is between $90,000 and $110,000.
Company info
- We are seeking an IT Operations Engineer to provide advanced technical support and to serve as the primary escalation point for complex issues across the organization.
This listing is sourced directly from Kimco's careers page and normalized into a canonical job model.