HP Inc.
Palo Alto Customer Welcome Center Demo & Tech Lead
Palo Alto, California, United States of America · Full-time
Sponsorship not specified$83k-$128kDetected 63 days ago
Project ManagementInventory ManagementCollaborationAdaptability
About the role
- The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
- Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested.
Responsibilities
- Perform slide checks and ensure AV readiness for all briefings.
- Create and personalize welcome templates in alignment with Customer Experience Lead guidance.
- Maintain documentation for troubleshooting, accounts, and processes.
- Own digital touchpoint (upload new content, keep showcase up to date)
- Implement new content in showcase based on guidance from Solutions or/and Customer Experience lead.
- Manage inventory: add new products to the showcase, update inventory tools, and remove end-of-life (EOL) products.
- In-charge of add new products in the showcase in replacement of EOL in alignment with Experience and/or Solutions Lead.
- Support Customer Experience Lead team with events as needed with general tours
- Content Management: Ability to manage digital touchpoints and update showcase content.
- Adaptability: Ability to manage multiple tasks in a fast-paced environment.
Requirements
- Four-year or Graduate Degree in Computer Science, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Technical Skills: Proficiency in AV setup, troubleshooting, and IT escalation.
Nice to have
- Strong organizational and project management skills.
- Preferred Skills
Skills
- Proficiency in AV setup, troubleshooting, and IT escalation.
- Inventory Management: Experience handling product installations and inventory updates.
- Collaboration: Strong teamwork with Experience and Solutions Leads.
- Customer Orientation: Ensure smooth technical execution for an exceptional customer experience.
- The pay range for this role is $83,000 to $127,800 USD annually with additional
- opportunities for pay in the form of bonus and/or equity (applies to United
- States of America candidates only).
- Pay varies by work location, job-related
- knowledge, skills, and experience.
- Pay varies by work location, job-related knowledge, skills, and experience.
Compensation
- The pay range for this role is $83,000 to $127,800 USD annually with additional
Benefits
- HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Flexible spending account
- Life insurance
- Generous time off policies, including
- 4-12 weeks fully paid parental leave based on tenure
- Additional flexible paid vacation and sick leave (US benefits overview
- The compensation and benefits information is accurate as of the date of this
Equal opportunity
- Employer (EEO) -
- HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
- This information is provided voluntarily.
- The information obtained will be kept in strict confidence.
Visa & Work Authorization
- ty to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status,
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This listing is sourced directly from HP Inc.'s careers page and normalized into a canonical job model.