Reckitt

Reckitt

Federal Reserve Financial Services Sr. Systems Operations Specialist

Atlanta, GA, USA · Senior · Part-time

Sponsorship not specifiedDetected 27 days ago
StatisticsProject ManagementProcess ImprovementCustomer SupportLeadershipCommunication

About the role

  • Onsite Work Expectations: The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person.
  • Work Hours: Sunday through Thursday, 8:00 AM ET - 4:30 PM ET Ensures the 24x7 operation and administration of distributed payments systems supporting the high-value, high-availability of Fedwire businesses.
  • By example and action, assists the team to achieve the same.

Responsibilities

  • Provides real-time support for Check/ACH processing.
  • Supports operations/production issues and incident management.
  • Documents production issues and resolutions for future reference.
  • Performs operational statistical analysis and estimates future payment volume.
  • Participates/Supports business testing, defect management, and other activities to launch core processing platforms and/or satellite/subsystems enhancements or new product/services.
  • Holds scaled decision rights to perform key tasks.

Nice to have

  • The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person.
  • Bachelor's Degree or 4 years equivalent experience preferred
  • Five to eight years equivalent experience preferred.
  • Senior Role: Five to eight years equivalent experience preferred.

Benefits

  • Performs application health/monitoring for core processing platforms and satellite/subsystems.

Company info

  • Federal Reserve Bank of Atlanta
  • Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service.
  • FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service.
  • Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of FRFS customers across the United States.
  • Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
  • The FRFS Enterprise operates with a customer-first mindset, comprised of team members seeking to do the best work of their careers in pursuit of our important central bank mission.

Equal opportunity

  • The Federal Reserve Bank of Atlanta is an equal opportunity employer.
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