First Interstate
Loan Servicing Team Lead
Billings, MT
Sponsorship not specifiedDetected 17 hours ago
ExcelCommunicationProblem SolvingMentoring
About the role
- If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
- This position is located at our Billings, MT Great West Center.
- What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life.
Responsibilities
- Develops relationships across all levels internally and externally.
- Mentors employees and develops skill through one-on-one training and coaching.
- Maintains awareness of the status of workflow and adjusts staffing as needed.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to resolve complex account issues with little assistance and assist team members.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Interpersonal skills and team oriented.
- High School Diploma or General Education Degree (GED) required
Nice to have
- Bachelor's Degree preferred
- 4-6 years experience in a financial institution required
- Experience in consumer and commercial loan servicing preferred
- Dexterity of hands/fingers to operate computer keyboard and mouse
- Typical Work hours
- Regular and Predictable Attendance
Skills
- Advanced personal computer skills with demonstrated knowledge of Microsoft Excel, Word, and Outlook.
- Self-starter and works with minimal direction.
- Strong verbal and written communication skills.
- Ability to meet deadlines.
- Ability to appropriately escalate issues requiring problem solving and decision making.
Compensation
- That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
Benefits
- Generous Paid Time Off (PTO) in addition to paid federal holidays.
- 401(k) retirement plan with a 6% match.
- The health and happiness of the places we call home matter to us.
- Responsible for staffing, including disciplinary issues, tracking of time off, vacations, etc.
Company info
- Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
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This listing is sourced directly from First Interstate's careers page and normalized into a canonical job model.