Etched
Head of Platform Product Reliability
San Jose
Sponsorship not specifiedDetected 72 days ago
Platform EngineeringNLPStatisticsProduct ManagementSupply ChainThermal AnalysisMechanical DesignElectrical EngineeringLoad TestingResearchCommunication
About the role
- You will define reliability strategy, qualification methodologies, accelerated stress testing programs, failure analysis processes, and long-term reliability standards for complex AI infrastructure systems.
- This team focuses specifically on product reliability engineering for platform hardware and deployed systems - ensuring every Etched product ships with the reliability profile that enterprise and hyperscale customers demand.
- You will work cross-functionally with Platform Engineering, Mechanical Engineering, Thermal, Firmware, Manufacturing, Supply Chain, Datacenter Operations, and Program teams to ensure Etched products achieve exceptional reliability at scale.
Responsibilities
- Define and own the end-to-end reliability strategy for AI servers, accelerator platforms, rack systems, and datacenter infrastructure, from design requirements through field deployment
- Build and institutionalize reliability engineering processes spanning the full product lifecycle:
- HALT / HASS programs for design margin and production screening
- Lead root-cause investigations for reliability failures surfaced during development, manufacturing, and field deployment, driving corrective actions across hardware, firmware, thermal, and mechanical domains
- Develop comprehensive system reliability models including MTBF projections, FIT rate analysis, Weibull lifetime modeling, component derating methodologies, and reliability growth tracking
- Work closely with ODMs, JDMs, contract manufacturers, and component suppliers to validate and enforce long-term platform reliability commitments
- Drive reliability signoff criteria and lead product release readiness reviews across engineering and program teams
- Build and lead a high-performing product reliability engineering organization - hiring, developing, and retaining technical talent as the company scales
- Deep understanding of system-level failure mechanisms - including thermal, power delivery, mechanical, and connector/interconnect failure modes - and how design decisions affect long-term field reliability
- Excellent communication skills and the credibility to influence design decisions with engineering leads, program managers, and executive stakeholders
Requirements
- Hands-on experience with FMEA, Weibull analysis, HALT/HASS, qualification planning, failure analysis methodologies, and reliability statistics and modeling
- A track record of driving cross-functional root-cause investigations in fast-moving hardware organizations where schedule pressure is real and accountability is high
- Experience with liquid-cooled systems, high-density power delivery, or thermal management for high-power AI infrastructure
- You may be a good fit if you have (Must-have qualifications)
- Strong candidates may also have experience with (Nice-to-have qualifications)
Benefits
- Medical, dental, and vision packages with generous premium coverage
- $500 per month credit for waiving medical benefits
- Various wellness benefits covering fitness, mental health, and more
- Build fleet reliability infrastructure: telemetry analysis pipelines, field feedback loops, and monitoring frameworks that give Etched visibility into deployed system health at scale
Company info
- We are seeking a highly technical and execution-focused Head of Platform Product Reliability to lead reliability engineering across Etched's server, rack, and datacenter platform products.
- Ensure reliability is considered early, partnering with Platform Engineering architects and design leads so reliability requirements shape decisions before they become expensive to change
- We are the first inference-focused frontier AI system, betting early on transformer and transformer-like architectures and on increasing model sizes.
- We are a fully in-person team in San Jose (Santana Row), and greatly value engineering skills.
This listing is sourced directly from Etched's careers page and normalized into a canonical job model.