New Reach

New Reach

Customer Success Advisor

Tempe, AZ

Sponsorship not specifiedDetected 20 days ago
SalesCustomer SuccessCommunicationTime ManagementMentoring

About the role

  • New Reach offers online courses to those interested in learning about financial freedom.
  • Currently supporting thousands of students, New Reach is making a powerful and lasting impact on the communities it serves.
  • Connect with 100-200 members a day through calls, texts, and emails - each one an opportunity to make a real impact.

Responsibilities

  • Collaborate with the Community Team, Content Team, Sales Team, and Coaches to create an unforgettable member experience.
  • Jump in to support the sales process when needed - helping future members say "yes" to their dreams.
  • You'll support our community members from our HQ office - Monday thru Friday.
  • A knack for motivating others and building instant rapport.

Requirements

  • Background & Experience: 1+ years of experience in customer success, coaching, or a people-focused role.

Nice to have

  • 1+ years of experience in customer success, coaching, or a people-focused role.
  • Next-level communication skills - you listen deeply, speak clearly, and connect genuinely.
  • Solid time management and multitasking abilities - you thrive in a fast-paced, high-energy environment.
  • Comfort with change and a love for growth (because we're always evolving!).
  • Currently living in the Greater Phoenix area.
  • A Bachelors Degree is preferred.

Benefits

  • Experience with online education and/or sales is a plus.

Company info

  • New Reach s a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy.
  • We are building a new, emboldened class of entrepreneurs, and our mission is simple: Unlock financial freedom through practical and actionable education.
  • So how do we do it?
  • These courses range from Wholesaling to Investing to Publishing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun!
  • Put simply, we are striving to change the world of education in order to make life better for our students and their businesses or work ventures.
  • Because of this, we are looking to add additional hard working and determined individuals to the team to help us continue to grow!
  • Be the first friendly face (and voice!) new members meet - helping them get started strong in their first 6 weeks.
  • Share your knowledge of our courses, tools, and resources to keep members motivated and on track.
  • Hold members accountable for their goals, track their progress, and celebrate their breakthroughs.

This listing is sourced directly from New Reach's careers page and normalized into a canonical job model.