Okta
Sr. Training and Knowledge Management Manager (Legal)
Toronto, Ontario, Canada · Senior
Sponsorship not specified$176k-$242kDetected 1 day ago
Machine LearningConfluenceSalesOnboardingLeadershipCommunicationCollaborationMicrosoft Office
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odds of building a lasting career here
37Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
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About the role
- Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI.
- This is an opportunity to do career-defining work.
- Accelerate your career by joining Okta, the leading provider of identity for the enterprise, as a member of our growing Legal Operations team as Sr.
Responsibilities
- Strategize & Lead: Develop, champion, and execute a multi-year strategic roadmap for the Legal team's Knowledge Management and Training program, ensuring alignment with broader organizational goals.
- Create & Deliver: Design, host, and produce engaging on-demand content and live training sessions for the Legal team and company-wide, including designing a scalable onboarding program for new Legal team hires.
- Legal Content Creation: Leverage broad legal knowledge and experience to actively create and build high-quality, relevant legal team content, ensuring it is both substantively sound and easy to consume.
- AI Content Optimization: Strategically build and optimize legal knowledge content for seamless ingestion by AI systems, ensuring the information is structured to effectively train, govern, and power internal AI models and bots for various use cases.
- Scale Knowledge: Establish standards for knowledge capture, lifecycle management, and governance, leverage self-service technologies (e.g. AI-driven search, workflow automation, etc.) to maintain the knowledge base, dramatically reduce redundant inquiries, and enable employees to self-serve relevant information.
- Measure & Optimize: Define and report on sophisticated metrics (e.g. ROI, adoption rates, knowledge gaps, etc.) to the Director of Legal Operations to continually measure program effectiveness and inform future strategy.
- Demonstrated working knowledge of core legal concepts and terminology to drive content creation and ensure content accuracy and relevance.
- Demonstrated ability to influence senior stakeholders, drive consensus, and lead complex change management initiatives.
- Ability to set clear goals, define performance metrics, and consistently drive accountability for results.
- Developing Talent and Fostering Connection + Community
Requirements
- Experience supporting an in-house Legal department or paralegal experience required.
- Advanced proficiency with modern knowledge management and training tools such as Confluence, Highspot, WalkMe, Articulate, Zoom, PowerPoint, Google Slides, and workflow automation platforms (e.g. TAP).
Nice to have
- Preferred Experience:
Compensation
- Below is the annual salary range for candidates located in Canada.
- Your actual salary will depend on factors such as your skills, qualifications, and experience.
- The annual base salary range for this position for candidates located in Canada is between:
Benefits
- Bachelor's Degree in Learning and Development, Knowledge Management, or a related field.
Company info
- We are looking for builders and owners who operate with speed and urgency and execute with excellence.
- If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
This listing is sourced directly from Okta's careers page and normalized into a canonical job model.