Headquartered in Irving, TX, FleetPride

Counter Parts Sales Lead

Wilmington, Delaware

Sponsorship not specifiedDetected 10 hours ago

ExcelTime ManagementMicrosoft OfficeOSHA

About the role

To service customers by phone or in person through sales of heavy duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride.
Train new employees on counter parts sales procedures.

Work requires substantial knowledge of items sold.
Education
Professional Experience
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

High School Diploma (or GED or High School Equivalence Certificate)
Intermediate to advanced knowledge level of Windows XP (excel, word and outlook)
Minimum of 2 years experience in sales
sales of heavy-duty automotive parts preferred.

Active Listening: Giving full attention to what other people are communicating
taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
Communicating: Conveying information to others in an effective manner.
Time management: Managing one's time and the time of others.
Persuasion: Persuading others to change their minds or behavior.
Service orientation: Actively looking for ways to help people.
Attributes
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension: The ability to understand information and ideas presented through spoken words and sentences.
Written Comprehension: The ability to understand information and ideas presented in writing.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.

Help determine and obtain heavy duty parts for customers as requested by phone or in person.
Train new counter parts sales representatives on the proper procedures, selling methods and company policies.
Determine sales price for customers for each sale in accordance with company procedure.
Handle warranty or defective parts for customers in accordance with company procedure.
Write up approved charge sale in accordance with company procedure
Answer customers' questions about products, prices, availability, and product features.
Provide customers with product catalogs.
Ensure all walk in customers are greeted immediately and an associate offers assistance within 2 minutes.

This listing is sourced directly from Headquartered in Irving, TX, FleetPride's careers page and normalized into a canonical job model.