Argonne
HPC User Support Engineer
Lemont, IL USA · Mid · Contract
Sponsorship not specified$70k-$109kDetected 97 days ago
PythonC++CBashGitJenkinsLinuxMachine LearningCustomer SupportLeadershipCommunicationProblem Solving
Stay score
odds of building a lasting career here
88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round90
Entry-level history60
PERM / green-card track50
Fits your clock70
Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.
Lottery odds assume a STEM candidate.
Personalize to your clock →Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- The Argonne Leadership Computing Facility (ALCF) is home to one of the world's pioneering exascale supercomputers, Aurora.
- This role focuses on ensuring a seamless user experience for researchers utilizing ALCF resources.
- This position also involves stewarding users through ALCF allocation programs and improving workflows to enhance system usability and efficiency.
Responsibilities
- Developing and maintaining documentation, both internally and on user facing websites
- The Argonne Leadership Computing Facility (ALCF) is seeking a skilled HPC User Support Engineer who will play a critical role in aiding this mission by providing technical support for ALCF's high-performance computing (HPC) systems and services.
- The successful candidate will work closely with leading scientific researchers from government, academia, and industry to resolve technical issues, create user documentation, and deliver training sessions.
Requirements
- Degree in Computer Science or related field
- Hands-on experience with programming and scripting languages like Python, C/C++, FORTRAN, shell scripting etc.
- Considerable experience working on UNIX systems
- Working knowledge of HPC systems and concepts
- Ability to model Argonne's core values of impact, safety, respect, integrity, and teamwork.
- To perform the essential functions of this position successful applicants must provide proof of U.S. citizenship, which is required to comply with federal regulations and contract.
Nice to have
- Experience working in an HPC center supporting user codes
- Experience working with parallel codes using MPI implementations and openMP
- Experience with source code management systems like Git, and CI tools like Jenkins or GitLab
- Experience with DBMS
- Experience with containerization
- Master's degree in computer science or computational science or related field, plus work experience
- Strong interest in emerging technologies and applications
- Ability to work on multiple concurrent projects efficiently and effectively
Compensation
- The expected hiring range for this position is $69,750 - $108,810 annually.
Benefits
- Providing support in AI technologies, including machine learning frameworks, and assisting users in deploying and optimizing AI workflows on HPC systems
Company info
- Argonne and ALCF are proud to play a pivotal role in the Genesis Mission, a national effort to harness AI for breakthroughs in various fields of science, energy, and national security.
Visa & Work Authorization
- citizenship, which is required to comply with federal regulations and contract
Apply directly at Argonne →Create a free account for alerts like thisView Argonne immigration profile
This listing is sourced directly from Argonne's careers page and normalized into a canonical job model.