Argonne
HPC User Support Engineer
Lemont, IL USA · Contract
Sponsorship not specified$70k-$109kDetected 51 days ago
PythonC++BashGitJenkinsLinuxMachine LearningCustomer SupportLeadershipCommunicationProblem Solving
About the role
- The Argonne Leadership Computing Facility (ALCF) is home to one of the world's pioneering exascale supercomputers, Aurora.
- This role focuses on ensuring a seamless user experience for researchers utilizing ALCF resources.
- This position also involves stewarding users through ALCF allocation programs and improving workflows to enhance system usability and efficiency.
Responsibilities
- Developing and maintaining documentation, both internally and on user facing websites
- The Argonne Leadership Computing Facility (ALCF) is seeking a skilled HPC User Support Engineer who will play a critical role in aiding this mission by providing technical support for ALCF's high-performance computing (HPC) systems and services.
- The successful candidate will work closely with leading scientific researchers from government, academia, and industry to resolve technical issues, create user documentation, and deliver training sessions.
Requirements
- Degree in Computer Science or related field
- Hands-on experience with programming and scripting languages like Python, C/C++, FORTRAN, shell scripting etc.
- Considerable experience working on UNIX systems
- Working knowledge of HPC systems and concepts
- Ability to model Argonne's core values of impact, safety, respect, integrity, and teamwork.
- To perform the essential functions of this position successful applicants must provide proof of U.S. citizenship, which is required to comply with federal regulations and contract.
Nice to have
- Experience working in an HPC center supporting user codes
- Experience working with parallel codes using MPI implementations and openMP
- Experience with source code management systems like Git, and CI tools like Jenkins or GitLab
- Experience with DBMS
- Experience with containerization
- Master's degree in computer science or computational science or related field, plus work experience
- Strong interest in emerging technologies and applications
- Ability to work on multiple concurrent projects efficiently and effectively
Compensation
- The expected hiring range for this position is $69,750 - $108,810 annually.
Benefits
- Providing support in AI technologies, including machine learning frameworks, and assisting users in deploying and optimizing AI workflows on HPC systems
Company info
- Argonne and ALCF are proud to play a pivotal role in the Genesis Mission, a national effort to harness AI for breakthroughs in various fields of science, energy, and national security.
Visa & Work Authorization
- citizenship, which is required to comply with federal regulations and contract
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This listing is sourced directly from Argonne's careers page and normalized into a canonical job model.