Felix
Business Operations Senior Associate
Miami, USA · Senior
Sponsorship not specifiedDetected 21 days ago
SQLLLMsA/B TestingPublic Speaking
About the role
- As a Business Operations Senior Associate, you will be the strategic and analytical engine driving critical business decisions.
- You will bridge the gap between complex data and actionable execution.
- You won't just pull numbers; you will pressure-test them, craft compelling narratives for our founders, and proactively identify friction points across the business.
Responsibilities
- You will own the creation of founder-ready analysis, board decks, and company-wide presentations that drive rapid executive decision-making.
- You will write optimized SQL queries, conduct deep root-cause analysis on core business metrics, and build high-quality BI dashboards that function as Félix's single source of truth.
- Own and maintain the company OKR scoreboard, using data to flag goal slippage or cross-functional risks early.
- You will proactively identify operational bottlenecks and design immediate, actionable solutions before they escalate.
- OKR Management & Proactive Risk Mitigation: Own and maintain the company OKR scoreboard, using data to flag goal slippage or cross-functional risks early.
- About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances.
- Joining Félix means you will be part of a team building a legacy, a company that will outlive us all.
- We are building the future, today.
- We are looking for a strong operator-someone who can frame ambiguous problems from first principles, align multiple teams, and drive solutions through to resolution.
- You are a relentless doer who drives ambiguous challenges from initial framing through to final execution.
Requirements
- 4-7 years of experience in high-growth startups, management consulting, investment banking, or specialized BizOps roles.
- Demonstrated ability to craft executive-level decks and compelling data narratives.
- Requirements Experience & Profile: 4-7 years of experience in high-growth startups, management consulting, investment banking, or specialized BizOps roles.
- Data Storytelling: Demonstrated ability to craft executive-level decks and compelling data narratives.
Nice to have
- You are a "Power User" of SQL and Excel.
- You don't just report data
- you derive insights that change the course of the business.
- Comfortable working directly with data to define metrics, identify bottlenecks, and prioritize where the focus should be based on impact.
- A background in Engineering (Industrial, Process, etc.) is preferred.
- Series A-C experience is a significant plus.
Benefits
- This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
- This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team.
Company info
- At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances.
- Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message.
- We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
- We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund.
- Additionally, Félix was selected as an "Endeavour Entrepreneur" and was a recipient of the CrossTech Fintech Startups Award.
- We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers.
- We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
- This is a rare opportunity to apply your skills to a deeply meaningful mission-serving a community that has been underserved for too long.
- We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence.
- We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better.
- Crucially, you will act as the connective tissue between Business Operations and cross-functional initiatives across the entire company.
This listing is sourced directly from Felix's careers page and normalized into a canonical job model.