Skydio
Senior Manager, Solutions Engineering - Launch Team Readiness, West
US Remote · Senior · Full-time
Sponsorship not specified$50k-$60kDetected 33 days ago
DatabricksSalesforceOnboardingCustomer Success5G/LTELeadershipMentoringOrganizational Skills
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odds of building a lasting career here
35Risky
Cap-exempt (no lottery)0
Sponsors this role75
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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About the role
- Skydio is seeking an experienced operations leader to join our team as Senior Manager, Solutions Engineering for Launch Team Readiness, West.
- This role reports to the Director, Launch Team.
- The Launch Team is the operational arm of Skydio's dock business.
Responsibilities
- Own capacity and account assignment across your region, balancing launch complexity against specialist experience, and make the tradeoffs visible to leadership.
- Identify at-risk launches early and drive resolution, escalating when blockers exceed the team's authority, and directly own complex, strategic, or recovering launches when the situation warrants.
- Partner with Sales and Solutions Engineering leadership to align readiness capacity with pipeline, and advise on site feasibility and launch requirements for strategic pursuits.
- Develop and maintain the readiness playbook: launch checklists, site readiness standards, policy and approval templates, flight readiness criteria, documentation, and handoff criteria.
- Identify patterns and recurring blockers across launches and drive systemic fixes rather than one-off workarounds, so the function scales against dock volume rather than headcount.
- Ensure a clean post-launch handoff to Customer Success, with clear documentation of configuration, policy commitments, and readiness status, and maintain first-hand product knowledge through frequent hands-on use.
- At Skydio we believe that diversity drives innovation.
- We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems.
Requirements
- Travel of 50 to 60% is required to support customer engagements, field activities, deployments, team onsites, and company events, with heavier travel expected during periods of team growth and onboarding.
Nice to have
- Prior public safety service, or experience standing up a Drone as First Responder program on the agency side.
- Experience supporting an agency through a public approval process - council or board authorization, public comment, or privacy and data retention policy.
- Experience owning a customer onboarding or implementation function through a period of rapid growth.
- Working knowledge of Salesforce, Palantir, Databricks, or equivalents.
- What Is Required
- Ability to travel 50 to 60% of the time, with heavier travel during periods of team growth and onboarding.
- Ability to lift up to 60 lbs unaided.
- Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions.
Compensation
- At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages.
- Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience.
- The annual base salary range for this position is $187,000 - $220,000* plus bonus.
- Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan.
- Compensation for certain positions may vary based on the position's location.
Benefits
- Paid vacation time, sick leave, holiday pay and 401K savings plan.
- This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.
- Hire, onboard, coach, and retain your team of Readiness Specialists, with clear ownership and coverage across the accounts in your region, and develop people beyond the seat they are in.
- Own the health of the readiness portfolio across the West region, with visibility into site readiness, policy and approval milestones, deployment and training progress, and launch criteria on every active account.
- Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success.
Company info
- We sit between the opportunity and the running program, and readiness means everything an agency needs to launch: the site, the policy and public approval behind it, the flight operation that will run it, and a clean handoff to Customer Success.
- We do not perform every piece of that work, but we project manage the customer to all of it and are accountable for the date.
- The team is measured on time-to-launch, readiness gate adherence, deployment schedule performance, and the condition of the program at handoff.
- Readiness capacity is sized against dock site volume, so the function has to scale faster than headcount.
- Readiness Specialists are critical members of the Skydio organization and work closely with Solutions Engineers, Deployment Engineering, Legal and Policy, and Customer Success to support successful deployments and the long-term success of Public Safety sUAS programs
- How You'll Make an Impact:
- Set the bar for readiness quality - site readiness standards, launch checklists, training delivery, and handoff documentation that hold up in front of a chief, a sheriff, or a city council.
- Work closely with your counterpart in the East so the two halves of the readiness function run one motion rather than two.
This listing is sourced directly from Skydio's careers page and normalized into a canonical job model.