Vultr

Technical Account Manager

Remote - United States

Sponsorship not specified$80k-$100kDetected 133 days ago

Cloud PlatformsKubernetesCI/CDLinuxDevOpsSite Reliability EngineeringProduct ManagementOnboardingEmbedded SystemsDNSBGP/OSPFCommunication

About the role

In December 2024 Vultr announced an equity financing at a $3.5 billion valuation.
Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.
We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023.

Develop deep understanding of customer workloads and use cases (applications, databases, microservices, etc.).
Coordinate internal escalations with Support, SRE, Networking, Engineering and Product Management to ensure timely resolution.
Document incident reviews and communicate root cause, corrective actions, and preventative plans.
Partner with Sales to support expansion cycles with technical insights and validation.

3-5+ years in a TAM, Solutions Architect, Support Engineering, DevOps, or Technical Success role.
Strong knowledge of Linux systems, virtualization, cloud networking (VPC, BGP, Network design), DNS, firewalls, load balancers and compute orchestration.
Excellent communication, relationship-building, and executive presentation skills.

Advise on best practices for compute, storage, snapshots, networking, security, HA/DR, and scaling.
Review customer architectures and provide optimization recommendations to improve performance, and increase reliability.
Serve as the primary post-sales technical point of contact for assigned accounts.
Conduct regular technical reviews and QBRs to track progress, risks, consumption, and upcoming needs.
Monitor utilization patterns and proactively recommend optimizations.
Provide structured feedback to Product teams on compute, storage, and networking capabilities.
Experience with containerization, CI/CD pipelines, and observability tooling.
Significant hands on Kubernetes experience.

$80,000 - $100,000
Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.
Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.
We also take your privacy seriously.
We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023.
Your data is used only for legitimate business purposes and is protected with proper security measures.

100% company-paid insurance premiums for employee medical, dental and vision plans.
401(k) plan that matches 100% up to 4%, with immediate vesting
Professional Development Reimbursement of $2,500 each year
11 Holidays + Paid Time Off Accrual + Rollover Plan
Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
Internet reimbursement up to $75 per month
Gym membership reimbursement up to $50 per month
$500 stipend for remote office setup in first year + $400 each following year

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company.
Vultr Cares
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world.
With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions.
Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company.
Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications.

This listing is sourced directly from Vultr's careers page and normalized into a canonical job model.