Ameriprise Financial
Senior Operations Analyst - Hardware & Software Asset Management
Minneapolis, Minnesota · Senior · Part-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$11,442 more — $98,842 — moves this role to Level III and 3 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $98,842 would place this position at wage Level III. That figure is within the posted range, and I'd like to target it. This role classifies under "Operations Research Analysts" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Operations Research Analysts (15-2031) · Minneapolis-St. Paul-Bloomington, MN-WI. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 42%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- The Senior Operations Analyst for Hardware and Software Asset Management (HAM/SAM) is responsible for governing the full lifecycle of end user computing assets and software entitlements across the enterprise.
- Ensure alignment between asset inventory systems (e.g., ServiceNow HAM, CMDB) and actual device estate
- Serve as an audit function, for both data hygiene as well as process with a strong emphasis on global standardization
Responsibilities
- Partner with EUC Engineering and Deskside teams to enforce standard build, deployment, and recovery processes
- drive remediation for gaps
- Maintain software license inventory, entitlement records, and usage tracking
- Support license optimization efforts, including reclaim, reallocation, and cost control initiatives
- Partner with procurement and vendor management on renewals, true-ups, and contract governance
- Establish and maintain governance processes for HAM/SAM aligned to internal policy, audit, and regulatory expectations (FFIEC, OCC, SOX as applicable)
Requirements
- Bachelor's degree or equivalent experience in IT, Business, or related field
- 5-7 years of experience in IT operations, asset management, or related discipline
- Hands-on experience with asset management platforms (e.g., ServiceNow HAM/SAM, CMDB)
- Strong understanding of endpoint environments (Windows, macOS) and enterprise deployment tools
- Strong analytical skills with ability to identify trends, gaps, and corrective actions
- Experience working in regulated environments with audit and compliance requirements
- Ability to work cross-functionally and influence without direct authority
Nice to have
- Experience with ServiceNow HAM Pro / SAM Pro modules
- Experience supporting internal/external audits (SOX, regulatory, vendor audits)
- ITIL certification or experience working within ITIL-aligned processes
- Experience with procurement and vendor management tools (e.g., Ariba)
- Familiarity with Microsoft Intune and Microsoft Configuration Manager reporting
- Strong process documentation and governance framework experience
- Detail-oriented with strong ownership mindset over data accuracy and process execution
- Comfortable operating in ambiguous environments and driving structure
Compensation
- The estimated base salary for this role is $87,400 - $120,000 a year.
- We have a pay-for-performance compensation philosophy.
- Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location.
- In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role.
Benefits
- Own end-to-end lifecycle management of hardware assets (procurement, deployment, tracking, refresh, retirement, and disposal)
Company info
- About Our Company
- We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024.
- Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients.
- We are a longstanding leader in financial planning and advice, a global asset manager and an insurer.
- Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities.
- Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Equal opportunity
- Ameriprise Financial is an equal opportunity employer.
- If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
Visa & Work Authorization
- Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).
This listing is sourced directly from Ameriprise Financial's careers page and normalized into a canonical job model.