The New York Times

Senior Engineering Manager, Messaging Platforms

New York, NY · Senior

Sponsorship not specified$185k-$210kDetected 1 day ago

ReactNode.jsDistributed SystemsFull-Stack DevelopmentAWSDevOpsLLMsAgentic AILeadershipCollaborationMentoring

About the role

This is a full-stack engineering team responsible for the end-to-end experience of our direct-to-consumer messaging.
You will oversee a diverse technical stack ranging from low-latency backend integrations to the user-facing tools that make our messaging platform powerful and intuitive.
You will join an organization that values empathy, collaboration, transparency, and diversity.

Lead a Full-Stack Team: Manage a high-performing team of engineers (typically 7-12) working across the stack, from backend distributed systems to frontend management applications.
Strategic Partnership: Partner with Product, Design, and Data counterparts to prioritize investments that balance immediate operational needs with long-term platform modernization.
Manage a high-performing team of engineers (typically 7-12) working across the stack, from backend distributed systems to frontend management applications.
Partner with Product, Design, and Data counterparts to prioritize investments that balance immediate operational needs with long-term platform modernization.
We build both the high-throughput delivery engines that power native push notifications for millions of readers and the internal applications that allow our newsroom and marketing partners to orchestrate these communications.
To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

3+ years of experience as an Engineering Manager, with a proven track record of managing high-functioning teams.
Full-Stack Leadership for High-Availability Systems: Experience managing cross-disciplinary engineers (Frontend, Backend, DevOps) and overseeing mission-critical production operations.
Demonstrated experience in driving transformation, leading teams through changes in technical strategy, organizational structure, or product direction.
Experience with push notification services (APNs, FCM), SMS gateways, or messaging APIs (e.g., WhatsApp Business API, Twilio).
Experience with React, Node.js, or similar frameworks used to build consumer-grade tooling and management consoles.
you will design the team and the technology required to reach our audience wherever they are.
The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws.

Experience transitioning a team to an Agentic AI workflow, leveraging AI agents or LLM-based automation to enhance engineering productivity or system capabilities.
Messaging Domain Expertise: Experience with push notification services (APNs, FCM), SMS gateways, or messaging APIs (e.g., WhatsApp Business API, Twilio).
Modern Web Stack: Experience with React, Node.js, or similar frameworks used to build consumer-grade tooling and management consoles.
Cloud Proficiency: Fluency in cloud deployments (AWS preferred), including serverless (Lambda), event-driven architectures, and observability.
This role may require limited on-call hours.
An on-call schedule will be determined when you join, taking into account team size and other variables.
We're excited to learn more about you and your experience.
If you're an Engineering candidate, we'll let you know what specific GenAI tools you are permitted to use for your technical assessment.

A history of coaching, mentoring, and growing the careers of engineers at various levels.

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock.
$185,000 - $210,000 USD

For roles outside of the U.S., information on benefits will be provided during the interview process.

The mission of The New York Times is to seek the truth and help people understand the world.
That means independent journalism is at the heart of all we do as a company.
It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries.
It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination.
And it's why our business strategy centers on making journalism so good that it's worth paying for.
We are at an inflection point.
Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
We are at an inflection point. As we evolve our messaging strategy, this team will lead the expansion into new channels like WhatsApp and SMS. As a Senior EM, you won't just manage a stable platform

Commission (EEOC)'s Know Your Rights Poster is available here.
Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com.
Emails sent for unrelated issues, such as following up on an application, will not receive a response.
The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable "Fair Chance" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law

This listing is sourced directly from The New York Times's careers page and normalized into a canonical job model.