PGA TOUR Superstore

Retail Golf Services Associate

Cool Springs, TN

Sponsorship not specifiedDetected 4 days ago

Inventory ManagementHRCustomer SupportPremiere ProCommunicationMicrosoft Office

About the role

At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.
As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization.
Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions.

Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.
Document repair orders, track work progress, and maintain accurate records of services performed for Customer reference through the Golf & Tennis Services App.
Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.
They will maintain a premier merchandise presentation to enhance sales and Customer experience, ensuring all areas are operational and well-kept.

Candidates must have strong listening and interpersonal skills.
Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.
Candidates must be able to organize multiple priorities to meet deadlines and objectives.
Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
Ability to quickly learn business acumen with appropriate training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
and Skills Required:

2+ years in retail materials handling, club repair or similar experience preferred.

Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.

Employment discrimination isn't just unlawful, it violates our policies and is not who we are.
Provide exceptional Customer service by communicating repair options, costs, and timelines clearly to Customers.
Be a champion of the products and services offerings, inform, educate, and promote offerings to Customers.
Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.
Part of the Arthur M.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic informatio

This listing is sourced directly from PGA TOUR Superstore's careers page and normalized into a canonical job model.