Ship Sticks

Ship Sticks

Customer Support Specialist

Palm Beach Gardens, FL

Sponsorship not specifiedDetected 19 days ago
LogisticsCustomer SupportCommunicationMentoring

About the role

  • About Ship Sticks Ship Sticks is a simple solution for shipping golf clubs for travelers who want to take on courses around the world without the hassle of lugging their clubs through the airport.
  • The company's partnerships with major delivery carriers including UPS, FedEx and DHL, as well as premier golf resorts, keep costs down while sending golf clubs quickly and safely.
  • Once a traveler schedules a shipment online, Ship Sticks picks up the golf clubs, provides complimentary insurance, and guarantees on-time delivery at hotels and golf destinations worldwide.

Responsibilities

  • Handle customer inquiries Provide information about our services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​
  • We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy.
  • Our ideal candidate is eager to learn, strives for excellence, and is committed to building a long-term career.

Benefits

  • Our ideal candidate is a person who is flexible, trainable, and motivated to succeed.

Company info

  • If you feel that you possess the qualities we are looking for and would like to learn more about our company, apply it now!
  • Founded in 2011, Ship Sticks aims to grow the game by opening up the golf travel experience in a cost-effective, easy-to-use way.
  • We are seeking a Customer Support Specialist to join our team!
  • Our team is growing, and we are looking for candidates that are interested in joining a fast-paced environment with the opportunity to build a long-term career.

This listing is sourced directly from Ship Sticks's careers page and normalized into a canonical job model.