Ship Sticks
Customer Support Specialist
Palm Beach Gardens, FL
Sponsorship not specifiedDetected 19 days ago
LogisticsCustomer SupportCommunicationMentoring
About the role
- About Ship Sticks Ship Sticks is a simple solution for shipping golf clubs for travelers who want to take on courses around the world without the hassle of lugging their clubs through the airport.
- The company's partnerships with major delivery carriers including UPS, FedEx and DHL, as well as premier golf resorts, keep costs down while sending golf clubs quickly and safely.
- Once a traveler schedules a shipment online, Ship Sticks picks up the golf clubs, provides complimentary insurance, and guarantees on-time delivery at hotels and golf destinations worldwide.
Responsibilities
- Handle customer inquiries Provide information about our services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services
- We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy.
- Our ideal candidate is eager to learn, strives for excellence, and is committed to building a long-term career.
Benefits
- Our ideal candidate is a person who is flexible, trainable, and motivated to succeed.
Company info
- If you feel that you possess the qualities we are looking for and would like to learn more about our company, apply it now!
- Founded in 2011, Ship Sticks aims to grow the game by opening up the golf travel experience in a cost-effective, easy-to-use way.
- We are seeking a Customer Support Specialist to join our team!
- Our team is growing, and we are looking for candidates that are interested in joining a fast-paced environment with the opportunity to build a long-term career.
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This listing is sourced directly from Ship Sticks's careers page and normalized into a canonical job model.