The Baldwin Group
Client Relations Analyst - Personal Lines
Charlotte, North Carolina, US
Sponsorship not specifiedDetected 6 days ago
Customer SupportCommunicationProblem SolvingAdaptabilityMicrosoft Office
About the role
- The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.
- The Client Relations Analyst is an essential member of our frontline service team and often the first point of contact for current clients.
- This role is ideal for individuals who are friendly, steady under pressure, adaptable, and natural multitaskers.
Nice to have
- Ability to address concerns, overcome objections, and present solutions or alternatives.
- Enter accurate information and process updates in real time during client calls.
- Process endorsements, audits, and other policy modifications.
- P erform additional duties as assigned.
- Ability to multitask with ease, including talking, typing, researching, and problem-solving simultaneously.
- Comfort managing a steady volume of calls.
- Strong verbal communication skills and a friendly, patient, and professional demeanor.
- Quick learner who is comfortable using multiple systems and a multi-screen setup.
Benefits
- Generous PTO Policy
- Complete health benefits package
Apply directly at The Baldwin Group →Create a free account for alerts like thisView The Baldwin Group immigration profile
This listing is sourced directly from The Baldwin Group's careers page and normalized into a canonical job model.