Teladoc

Teladoc

Consult Support Specialist

USA - Any Location (Remote) · Part-time

No sponsorshipDetected 8 hours ago
CSSComplianceExcelCustomer SupportHIPAAResearchLeadershipCommunicationCritical ThinkingMicrosoft Office

About the role

  • Join the team leading the next evolution of virtual care.
  • At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
  • Together, we're transforming how better health happens.

Responsibilities

  • Identify and document daily trends and communicate to key stakeholders.
  • Build and maintain a professional rapport with network providers to offer real-time assistance and ensure they have the appropriate access to systems and tools necessary to perform consults.
  • Act as a resource for the members by assisting them with consult inquiries and support member to provider interactions.
  • Acts as liaison between IT and Operations to establish and maintain strong exchange of information on any technical or system issues.
  • Maintain confidentiality of issues and complies with all applicable regulations (i.e., HIPAA).
  • Performs other duties as directed.

Compensation

  • The base salary range for this position is $22-$24/hourly.

Visa & Work Authorization

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

This listing is sourced directly from Teladoc's careers page and normalized into a canonical job model.