Ramp
Account Manager
New York, NY (HQ) · Senior · Full-time
Sponsorship not specifiedDetected 12 days ago
Product ManagementProduct StrategySalesAccount ManagementNegotiationAccountingLeadershipCommunication
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8-12 of Ramp's largest and most strategic customers.
Responsibilities
- Maintain and grow revenue and usage within your book of business by identifying, pitching, and executing on upsell and cross-sell opportunities
- Build and execute detailed account and territory plans, including QBRs and executive reviews that highlight results, surface risks, and align on future growth
- Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close
- Partner cross-functionally with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored, enterprise-grade solutions
- Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams
Requirements
- 9+ years of experience as a Account Manager or Account Executive
Compensation
- Fertility HRA (up to $10,000 per year)
Benefits
- Centralized home-office equipment ordering
- Health and wellness stipend
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- Relocation expense coverage to NYC or SF (if needed)
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
Company info
- ABOUT THE ROLE As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8-12 of Ramp's largest and most strategic customers.
- Lead frequent customer conversations (status calls, roadmap discussions, upsell conversations, and QBRs) to ensure customers are achieving strong outcomes with Ramp
- Serve as a Ramp product expert, proactively uncovering workflow gaps and recommending solutions that save customers time and money, while guiding them toward deeper platform adoption
This listing is sourced directly from Ramp's careers page and normalized into a canonical job model.