SolarWinds

Account Manager-Inside Sales

Austin, Texas

Sponsorship not specifiedDetected 9 days ago

Full-Stack DevelopmentSalesforceCRMSalesLead GenerationPipeline ManagementOutbound SalesCustomer SupportCommunication

About the role

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic.
We hire based on attitude, competency, and commitment.

Ability to engage with IT decision-makers and provide consultative sales support.
Develop SolarWinds business opportunities within a specific region to meet revenue targets.
Execute prospecting, lead generation, and sales activities for SolarWinds products, with a focus on full-stack Observability (on-prem and SaaS), as well as the database portfolio.
Use a consultative approach for warm calls and manage warm leads for product evaluations and trials.
Partner with sales engineering to conduct online product demonstrations.
Identify cross-sell and up-sell opportunities and maintain customer relationships.
Provide superior customer service during the evaluation process, create quotes, coordinate with channel partners, and close sales.
Maintain accurate customer records and activity reports within Salesforce.

Strong understanding of network management, infrastructure monitoring and database portfolio products.
Experience with Salesforce or similar CRM tools.

Respond efficiently to customer inquiries and provide network management solutions.
Conduct outbound calling, email communication, and channel coordination.
Manage the sales pipeline through its entire cycle.
Engage with IT decision-makers across various enterprises and locations.
Identify renewal, new business, channel partnership, and local market opportunities.
Meet or exceed quarterly sales quotas.

This listing is sourced directly from SolarWinds's careers page and normalized into a canonical job model.