AssetWorks LLC

Implementation Consultant

United States - Pennsylvania, USA · Principal

Sponsorship not specifiedDetected 54 days ago

SQLProject ManagementExcelGISLeadershipCommunicationProblem SolvingTime ManagementMentoringPublic SpeakingMicrosoft Office

About the role

The Fleet Implementation Consultant will have experience supporting fleet and asset management programs and can effectively engage fleet stakeholders (maintenance, operations, finance, and leadership).

Manage testing cycle process with customer for end user acceptance test scripts regarding system design and any enhancements, interfaces, conversions, and reports built within the project scope.
Deliver high quality, focused training classes for both train-the-trainer and end-user-oriented classes on areas of the system per documented workflows.
Deliver engaging, informative, well-organized presentations.
Create, update, and provide insight on internal and external training and implementation materials.
Possesses general understanding in the areas of application programming, IIS, database, and system design.
Conduct detailed business process analysis consulting and document the resulting requirements definitions.

3+ years of professional work experience (fleet operations, fleet maintenance, asset management, and/or software implementation environments)
Demonstrated organizational efficiency, time management skills, and the ability to adapt to changing priorities
High degree of professionalism and demonstrated ability to work productively with a wide range of customer personas
Familiarity with Oracle and MSSQL relational database platforms
Knowledge of various software development methodologies (waterfall, agile, etc.)
Proficiency with Microsoft 365, particularly Excel, PowerPoint, and Visio
Comfort with extensive travel (U.S. and Canada), up to 75% (higher by exception)

o Municipal or commercial fleet
o Local government public works
o State infrastructure agencies (i.e., DOT)
o Campus infrastructure or facilities organizations
2+ years of direct software implementation experience as the principal implementer (preferred)
Experience working for a company that provides proprietary software solutions
Understanding of fleet and maintenance workflows (e.g., preventive maintenance, work orders, parts/inventory, fuel/telematics, inspections, warranties, replacements/lifecycle)
Excellent active listening, communication (verbal and written), and problem-solving skills

Generous Paid Time Off
Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution
Annual Company Bonus
Tuition Reimbursement Program
Optional Employee Stock Purchase Program with company match
Flexible remote work arrangements

The Fleet Implementation Consultant will lead a broad range of software implementation activities for fleet and asset management customers, working primarily with external stakeholders and partnering internally with product development, quality assurance, and customer care.
The ideal candidate brings hands-on fleet operations knowledge (preferably as a Vehicle Fleet Supervisor) along with professional services experience in business analysis, web application configuration, technical/functional specification creation, user acceptance testing, and delivery of train-the-trainer and end-user training in both onsite and remote settings.
Consult with customers related to system design and configuration to achieve desired workflows.
Create and deliver ad hoc and routine industry needed reports from system for customers, as requested.

This listing is sourced directly from AssetWorks LLC's careers page and normalized into a canonical job model.