PGA TOUR Superstore

PGA TOUR Superstore

General Manager

Richmond, VA

Sponsorship not specified$72k-$87kDetected 1 day ago
HRCustomer SupportLeadershipCommunicationMentoringMicrosoft Office

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

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About the role

  • At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.
  • As one of the fastest growing specialty retailers, we're dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization.
  • The General Manager (GM) is responsible for the overall store operations (i.e., expenses, merchandising standards, operations standards, compliance, s afety, security, and workforce).

Responsibilities

  • Drive change in key areas with the greatest impact on customer experience and use customer feedback to coach/recognize teams.
  • Manage the appearance, cleanliness, and upkeep of the retail building and equipment to deliver a differentiated customer experience.
  • Create and oversee the day-to-day execution of the strategic plan, driving sales and profitability through report analysis and initiating appropriate action necessary to exceed financial goals.
  • lead the team to work in the same way and hold others accountable to this commitment.
  • Demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment.
  • Promote a FUN, inclusive, and Put People First working atmosphere that encompasses our Core Values with accountability to create a high-performing team, maintain service standards, and develop internal talent.
  • As the cultural ambassador, create and initiate plans that drive improvements in A ssociate engagement and retention.
  • Develop, implement, and monitor the store leaders' Individual Development Plans (IDPs) to ensure future bench strength.
  • Accountability: Candidates must possess the skills to manage conflict, lead conflict resolution & hold others accountable.
  • The G M works closely with cross-functional partners in H uman Resources, Asset Protection, and Operations at the District, Region, and Store Support Center levels to execute the PGA T OUR Superstore business strategy within his/her/they store.

Requirements

  • Candidates must have strong listening and interpersonal skills.
  • Candidates must have strong strategic skills and the ability to effectively forecast business needs and develop comprehensive solutions to complex problems.
  • Candidates must be able to identify opportunities and solutions to increase sales and strengthen operational processes.
  • Candidates must possess advanced computer skills with a working knowledge of the Microsoft Office Suite, including Outlook.
  • Candidates must be able to organize multiple priorities to ensure that resources are properly allocated to meet objectives.
  • Candidates must be able to lead by example and, through daily actions, enforce a high standard of customer service.
  • Demonstrate corporate citizenship by maintaining compliance with all required company directives, deadlines, publications, standards, meetings, and policies and procedures.
  • and Skills Required:
  • Communication: Candidates must have strong listening and interpersonal skills.
  • Analytical: Candidates must have strong strategic skills and the ability to effectively forecast business needs and develop comprehensive solutions to complex problems.
  • They must possess good verbal and written communication skills and be able to communicate cross-functionally.
  • Candidates communicate expectations and standards to execute company programs.
  • Candidates must possess the skills to manage conflict, lead conflict resolution & hold others accountable.
  • Strong business acumen with complete accountability for P&L management.
  • The knowledge, skills, and abilities typically acquired through the completion of a G.E.D. or high school diploma.

Nice to have

  • M ust be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.

Compensation

  • $72,000 - $87,1000
  • USD Annual Pay Range:

Benefits

  • Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.

Company info

  • 72,000.00 - 87,100.00 USD Annual Pay Range: $72,000 - $87,1000 Overview At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.
  • Employment discrimination isn't just unlawful, it violates our policies and is not who we are.
  • Lead a confident and knowledgeable team that delivers a differentiated experience for our customers, prioritizes the customers over tasks, and delivers a welcoming and inspiring experience.
  • Listen and Respond to internal and external customers and build strong relationships in the store, organization, and community.
  • Inspect store pages for accuracy to prevent any negative customer experience due to incorrect information being provided to customers.

Equal opportunity

  • PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Visa & Work Authorization

  • Demonstrate corporate citizenship by maintaining compliance with all required company directives, deadlines, publications, standards, meetings, and policies and procedures
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This listing is sourced directly from PGA TOUR Superstore's careers page and normalized into a canonical job model.