Sedgwick

Sedgwick

Care Team Representative

South Portland, ME

Sponsorship not specifiedDetected 2 days ago
Customer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

  • It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
  • We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance.

Responsibilities

  • A comprehensive training program to help you support employees and customers from some of the world's most respected brands
  • The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

Requirements

  • High school diploma or GED required.
  • Ability to multi task in fast paced environment
  • Ability to work in a team environment and/or independently
  • Ability to meet or exceed Performance Competencies
  • Here, there's no limit to what you can achieve.
  • As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings.
  • Education & Licensing
  • Experience
  • One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.
  • Skills & Knowledge
  • Excellent verbal and written communication skills
  • PC literate, including Microsoft Office products, Windows environment
  • Must meet minimum typing requirements
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to support multiple clients across communication channels and utilize multiple systems simultaneously

Nice to have

  • Inbound call center experience preferred.

Compensation

  • As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings.

Benefits

  • Hearing, vision and talking
  • We collaborate in person and embrace a flexible hybrid work style.

Company info

  • By joining Sedgwick, you'll be part of something truly meaningful.

Equal opportunity

  • Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

This listing is sourced directly from Sedgwick's careers page and normalized into a canonical job model.