Guild.ai

Senior Product Operations Manager, AI & Systems

United States · Senior

Sponsorship not specified$200k-$1325kDetected 1 day ago

RESTCommunicationCollaborationMentoring

About the role

To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance.
We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset.

Responsibilities

Operational System Design: Build and refine the operational systems, tools, and AI-enabled workflows that make Guild's Product & Engineering teams more effective at delivering our products.
Workflow Optimization: Audit R&D processes to surface friction and map system dependencies, then implement scalable improvements and establish clear operational standards.
Roadmap & Operational Communications: Own clear, consistent communication of roadmap updates, process changes, and operational standards across the product organization - ensuring stakeholders at every level know what's changing, why, and what it means for them.
Tool Evaluation & Collaboration: Identify tooling gaps, run vendor conversations, and partner cross-functionally to select the right solutions.
Cross-Functional Coordination: Drive alignment across Product, Engineering, GTM, and Operations teams so priorities are shared and execution is seamless.
Implementation & Impact Measurement: Lead rollout of process improvements, document them well, and measure their impact to validate success and fuel continuous improvement.
Operational Systems: A track record of building or improving operational systems for technical teams.
Guild partners with the country's most innovative employers, including Chipotle, Target, Walgreens, JPMorgan Chase, Hilton, Spectrum, PepsiCo, Tyson, and more, to build the talent needed for today and a resilient workforce for tomorrow.
Guild helps employers identify, develop, and mobilize internal talent, enabling workers to gain skills for in-demand roles and companies to stay agile.

Requirements

Because of that, we've identified consistent expectations for all of Guild's people managers - helping you know what to expect from your experience here.
If you are an Internal Candidate, please apply via our Internal Job Board.
The ideal candidate is a systems-minded operator with a passion for AI, a knack for turning ideas into scalable solutions, strong communication instincts, and a data-driven approach to solving problems.
Strong written and verbal communication skills, with demonstrated ability to communicate roadmaps, priorities, and process changes clearly to both technical and non-technical audiences.

Skills

Hands-on skill applying AI tools to prototype or automate workflows.

Compensation

All salary ranges are standardized nationwide and will not vary by region.
This role offers a competitive total compensation package, including a base salary of $132,5000- $200,000 and stock options.

Benefits

Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
Vacation policy to rest and recharge
8 days of fully-paid sick leave, to take the time to heal and or recover
Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
Education benefits and tuition assistance to help your future development and growth

Company info

We are committed to equal pay for equal work and believe in compensation transparency.
Guild is a female-founded, certified B Corp.

Equal opportunity

Guild is an equal opportunity employer.

Apply directly at Guild.ai →Create a free account for alerts like this View Guild.ai immigration profile

This listing is sourced directly from Guild.ai's careers page and normalized into a canonical job model.