krg technology inc
Website Support Analyst / DevOps Engineer
Milwaukee, WI, United States
Sponsorship not specifiedDetected 3280 days ago
ExpressAWSAzureDevOpsJiraLeadershipCommunicationProblem SolvingTime Management
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Take ownership of technical issues raised through troubleshooting, resolution, and verification.
- Take ownership of all changes affecting production.
- Coordinate, communicate, and escalate issues to involve and inform all necessary resources.
Responsibilities
- Support development teams by setting up and maintaining all environments and automation to support the testing and deployment of releases.
- Partner with QA to perform, stress, performance, and integration testing.
- Provide on-call support.
- When implementing new solutions review design/details/approach/tools with Ryan and team prior to implementing.
- Take lead on performing Root Cause Analysis for production issues.
Skills
- Sense of urgency - able to work quickly and accurately under pressure
- Multi-tasking - able to work on multiple issues, tickets, and analysis throughout the day
- Communication: understand and express ideas / solutions in a comprehensive and practical format - knowledge-sharing
- Proactive - anticipate needs and possible issues to plan, prepare, and communicate accordingly
- User Focus: an absolute focus on the user (internal or external) experience
- Improvisation: the ability to think across disciplines and existing boundaries (technologies / business / geographies)
- Experience working in teams employing Agile and/or Lean methodologies with the ability to prioritize across multiple tasks/stories/sprints
- Strong time management skills with a history of meeting commitments.
- Required Education and Experience
- Bachelor's degree preferably with a computer or technology -related major.
- 3-5 plus years' experience
- All your information will be kept confidential according to EEO guidelines.
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This listing is sourced directly from krg technology inc's careers page and normalized into a canonical job model.