Pattersoncompanies

Pattersoncompanies

Service Technician

Totowa, NJ

Sponsorship not specified$26k-$49kDetected 12 hours ago
ExcelInventory ManagementCustomer SupportCommunicationProblem SolvingMicrosoft OfficeOSHA

About the role

  • Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets.
  • We are seeking a motivated individual with a strong mechanical aptitude to join our Dental Service team.
  • This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service while learning how to install and repair a variety of dental equipment including computer-related items.

Requirements

  • To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation.

Nice to have

  • Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desirable but not required
  • Excellent organization and problem-solving skills
  • Knowledge of Microsoft Outlook, Excel and Teams is helpful
  • Must be able to remain in a stationary or driving position up to 100% per day.
  • Must be able to reach at shoulder level and reach at waist level up to 25% per day.
  • Must be able to climb steps and/or ladders less than 5% per day.
  • 100% travel to customer sites in a local geographic area
  • Occasionally out of town for overnight and/or after-hours

Skills

  • Anticipates problems and customer needs and goes beyond training to find answers.
  • Interpersonal
  • Job Qualifications
  • High school diploma or equivalent
  • Mechanical aptitude required
  • Focused on understanding, meeting, and exceeding customer expectations
  • Ability to thrive in a fast-paced environment
  • Requires basic computer skills and/or ability to use smart phone/tablet

Compensation

  • The potential compensation range for this role is below.

Benefits

  • We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program
  • 401(k) Match Retirement Savings Plan
  • Paid Time Off (PTO)
  • Holiday Pay & Floating Holidays
  • Volunteer Time Off (VTO)
  • Educational Assistance Program
  • Full Paid Parental and Adoption Leave
  • Patterson Perks Program

Company info

  • Supports customer needs through responding in a timely and professional manner.
  • Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner.
  • Builds and maintains customer relationships through follow-up and courteous and approachable interactions.
  • Understands and conveys information to our customers.
  • Listens attentively and asks questions when necessary.
  • Uses general terminology to explain technical aspects of using technology to a non-technical audience.
  • Additional functions
  • In addition to the essential functions listed above, the incumbent may perform the following additional functions.
  • Join a company that is Passionate, Focused, Always Advancing, and People-First.
  • Communication: Understands and conveys information to our customers.
  • This position requires traveling to customer locations and providing services and support to customers.

Equal opportunity

  • To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
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