StubHub

StubHub

Senior Product Manager - Marketplace Quality

New York, New York, USA · Senior · full-time

Sponsorship not specified$175k-$270kDetected 36 days ago
SwiftData ScienceA/B TestingProduct Management

About the role

  • Your mandate: accelerate platform growth while increasing marketplace trust - pushing beyond traditional risk tradeoffs.
  • Translate ambiguous, systems-level challenges into actionable product strategies, experiments, and long-term architectures.
  • Use data to understand emerging patterns, measure system performance, and inform prioritization.

Responsibilities

  • someone energized by complex dynamics, motivated to invent new models for marketplace trust, and excited to build 0?1 products that shape the future of supply on StubHub.
  • Build the Future of Marketplace Trust Drive strategy for AI-decisioned, intelligent, scalable, adaptive systems, and automated tooling that determine listing eligibility and shape seller experience across the platform.
  • Develop low-friction onboarding frameworks that expand marketplace liquidity and safety - introducing innovation that unlocks new supply without compromising fan trust.
  • Own a Key Fulfillment Product Domain Take full ownership of a set of systems, metrics, and initiatives within the Fulfillment product area.
  • Partner closely with engineering, data science, and operations to design, build, and scale risk-informed workflows.
  • Lead the end-to-end development of 0?1 capabilities that respond to evolving trends in a dynamic, global marketplace.
  • As a Senior Product Manager - Marketplace Quality, you will design and evolve the intelligence layer that governs how supply enters StubHub.
  • You'll own a suite of scalable, adaptive systems that determine what can be listed on the platform and what level of friction sellers experience.
  • This role is built for a systems-minded product leader: someone energized by complex dynamics, motivated to invent new models for marketplace trust, and excited to build 0?1 products that shape the future of supply on StubHub.
  • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.

Requirements

  • Proven ability to operate independently in ambiguous problem spaces-setting strategy, aligning stakeholders, and driving execution.

Nice to have

  • What You've Done: 5+ years of experience in product management, ideally in marketplaces, trust & safety, risk, fulfillment, or other systems-focused environments.

Compensation

  • The anticipated gross base pay range is below for this role.
  • Salary Range $175,000-$270,000 USD About Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere.

Benefits

  • Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
  • Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
  • We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
  • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
  • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Company info

  • Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies.

This listing is sourced directly from StubHub's careers page and normalized into a canonical job model.