Kong
Senior SRE, Managed Gateways
Washington, United States · Senior
Sponsorship not specifiedDetected 91 days ago
GoPostgreSQLCassandraAWSGCPAzureKubernetesTerraformAnsibleCI/CDPrometheusGrafanaDatadogDevOpsSite Reliability EngineeringIncident ResponseCustomer SuccessLeadership
Stay score
odds of building a lasting career here
34Risky
Cap-exempt (no lottery)0
Sponsors this role70
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- Kong's Managed Gateways is the fastest-growing product in the Kong portfolio, a SaaS offering with ARR growing multifold.
- Cloud Gateways is a complex, multi-cloud problem - supported across AWS, GCP, and Azure - and our enterprise customers run large, often unique topologies.
- This role carries two equally deep engineering mandates: owning production reliability for the platform, and acting as the senior technical authority who takes an enterprise customer from kickoff to a fully successful, live implementation.
Responsibilities
- Lead, mentor, and inspire a high-performing team of Site Reliability Engineers dedicated to Kong's Managed Gateway offerings.
- Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers.
- Own the end-to-end operational lifecycle, from proactive monitoring and alerting to incident response and blameless post-mortems, ensuring continuous service improvement.
- Drive a culture of developer delight by implementing automation, self-service tooling, and streamlined workflows for deploying and managing API gateways.
- Collaborate cross-functionally with Product, engineering, and Customer Success to influence roadmap decisions and ensure operational readiness for new features.
Requirements
- Experience with Service Mesh technologies (e.g., Istio, Linkerd).
- Familiarity with database administration for high-throughput systems (PostgreSQL, Cassandra).
Nice to have
- Define, track, and report on key SLOs and SLIs to ensure optimal performance and reliability of Managed Gateways.
- Champion technical debt prevention and advocate for architectural best practices that enhance system resilience and reduce operational toil.
- Bring deep, cross-cloud breadth (AWS, GCP, Azure) to handle unique customer topologies and turn complex setups into successful, production-ready deployments.
- Feed real-world implementation patterns and customer constraints back to Product to further contribute the roadmap.
- Extensive experience as a Site Reliability Engineer, focusing on highly available and distributed systems.
- Strong proficiency in Golang or similar modern programming languages for automation and tool development.
- In-depth knowledge of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK stack, Datadog).
- Experience with managed services, API gateways, or similar network infrastructure is highly desirable.
Skills
- For more information, visit www.konghq.com http://www.konghq.com.
- Deep expertise with Kubernetes and cloud-native architectures, preferably across multiple public cloud providers (AWS, GCP, Azure).
- Contributions to open-source SRE tools or projects.
Company info
- Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
- Partner directly with enterprise customers - working alongside Product leadership, Professional Services, and Customer Success - to drive end-to-end onboarding and implementation of Cloud Gateways, and productize recurring implementation patterns into repeatable playbooks and platform capabilities.
This listing is sourced directly from Kong's careers page and normalized into a canonical job model.