Oneoncology
Patient Services Coordinator II
Albany, NY · Mid
Sponsorship not specified$19k-$22kDetected 30 days ago
ComplianceHIPAAClinical TrialsPatient Care
About the role
- Discover your career potential with a practice dedicated to excellence and innovation.
- Job Description: Pay Range: $19 - $22/hr SCOPE: - Depending on current staffing needs, priorities may differ for filling Reception or Telephone Operator duties.
- Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines.
Responsibilities
- Maintains lobby area on a neat and orderly manner.
- Perform functions include triaging calls, connecting/transferring calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone/equipment malfunctions to the appropriate party.
- Depending on current staffing needs, priorities may differ for filling Reception or Telephone Operator duties. Hired with the intent to perform both positions as needed.
- Supports and adheres to the Practice's Core Values, Compliance Program, to include the Code of Ethics and Business Standards.
Requirements
- High school diploma or equivalent required.
- PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Obtain all appropriate forms as required.
- Required to float as needed in addition to cross covering sites remotely.
Compensation
- Pay Range: $19 - $22/hr
Benefits
- Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
- Serves as a liaison between patients and medical staff.
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This listing is sourced directly from Oneoncology's careers page and normalized into a canonical job model.