Broccoli AI

Strategy & Operations Lead

San Francisco · Exec

Sponsorship not specifiedDetected 71 days ago

Agentic AISalesPerformance ManagementCustomer SuccessCommunication

About the role

As a Strategy & Operations Lead, you'll work across one or more of our core Strategy & Operations pillars, depending on your experience and the company's priorities.
This role is designed for high-agency operators who thrive in fast-paced environments and want to work on the most important problems facing the business: from company strategy and operational excellence to customer transformation and enterprise growth.
Business Operations

Own business performance management, KPIs, reporting, and operational reviews.
Drive business enablement initiatives that improve customer and revenue outcomes.
Lead cross-functional operational improvements across go-to-market, customer success, and growth.
Objective: Drive company strategy, planning, and executive initiatives.
Support strategic planning, board materials, and executive decision-making.
Lead high-priority company initiatives and special projects.
Drive alignment and execution against key company priorities.
Develop best practices and transformation frameworks.

5-10+ years of experience at a top-tier consulting firm (e.g., McKinsey, Bain, BCG), PE firm, high-growth startup or comparable high-performance environment.
1-2+ years of experience at a high-growth startup.
Experience working in home services or B2B SaaS.

Build and manage key enablement tools such as QBRs, health scorecards, and product adoption dashboards.

Help customers adopt AI and transform how their organizations operate.
Objective: Help customers adopt AI and transform how their organizations operate.
Advise customers on AI adoption, workflow redesign, and organizational change.
Support customers in realizing measurable value from AI.

This listing is sourced directly from Broccoli AI's careers page and normalized into a canonical job model.