Northwestern Mutual

Northwestern Mutual

Service Rep II

Franklin, WI, United States · Mid · Contract

Sponsorship not specifiedDetected 3250 days ago
Customer SupportResearchCommunication

About the role

  • We believe relationships are built on trust.
  • These beliefs launched our company nearly 160 years ago.
  • Our business is about helping people secure their financial futures, and that starts with putting people first - our clients, our employees and our field representatives.

Responsibilities

  • Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual.
  • Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer.
  • Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about.

Requirements

  • Associates Required

Nice to have

  • Previous customer service experience preferred
  • Equally strong written and verbal communication skills
  • Willingness to embrace change in a fast paced work environment
  • Desire to resolve complex problems
  • A strong desire to continuously learn and improve
  • Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages
  • Successful completion of customer service required testing

Benefits

  • As a Service Representative you are the face of Northwestern Mutual, providing problem resolution for external customers, as well as agency-based and home office employees.

Company info

  • And we're much stronger together than we are apart.
  • At Northwestern Mutual, we believe relationships are built on trust.
  • In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual.

This listing is sourced directly from Northwestern Mutual's careers page and normalized into a canonical job model.