Tutorintelligence

Tutorintelligence

Robotics Maintenance & Field Service Technician II / III (Central Region – Texas Based)

Dallas–Fort Worth, TX · Mid

Sponsorship not specified$75k-$120kDetected 28 days ago
RESTCustomer SupportRoboticsResearchCollaborationActuators

About the role

  • Are you the person everyone calls when something breaks?
  • At Tutor, your office is the customer site and the road.
  • You'll be the face of Tutor across the Central U.S.: the person our customers know by name, call when they need help, and trust to keep their robots running.

Responsibilities

  • Every failure you diagnose, every repair you document, and every root cause you uncover feeds directly into the next generation of our product.
  • You'll be the eyes and ears of the engineering team in the field, helping us build more reliable and serviceable robots with every customer interaction.
  • As a Level II, you'll independently own preventative maintenance, troubleshooting, repairs, and customer support activities across your territory.

Requirements

  • Hands-on experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC, AGVs, AMRs, or similar systems
  • Ability to read schematics and technical documentation
  • Comfort using multimeters, hand tools, power tools, and diagnostic equipment
  • Level II: ~2+ years maintaining industrial automation, robotics, conveyors, packaging equipment, AGVs/AMRs, CNC, or similar electromechanical systems
  • Level III: ~5+ years, with a track record of leading the toughest diagnostics, owning root-cause investigations independently, and being the person peers escalate to

Compensation

  • We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems.

Benefits

  • Tutor offers competitive benefits including fully employer-covered health insurance, a managed 401(k), and regular in-office meals.
  • We also offer unlimited PTO and holidays.

Company info

  • Your mission is simple: keep the fleet happy and the customers happier.
  • keep the fleet happy and the customers happier.

Equal opportunity

  • Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.
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